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Wings over America vinyl download card issue?

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5 posts

Last post 02/03/2018

Posted by opieandy

      Original post

      Hi folks.

      Not sure if I am posting in the correct section but wondering if someone from admin can help me.

      I bought a new copy of Paul McCartney and the Wings vinyl ' Wings Over America'. It was the last copy in the shop and I got it on sale. However once I got it home and activated the mp3 download on the included card I noticed it was an mp3 card for the wrong album included. The card contained an mp3 copy of Band On The Run.

      Can anyone direct me to who to speak to so I can indeed get an mp3 code for the correct album ' Wings Over America'. I have the receipt and willing to provide picture proof if necessary.

      On a side note I had never listened to the album before and on vinyl it sounds fantastic.

      Thanks for your help in advance.

      Stephen

        Hi Stephen,

        Welcome to the Maccaboard!

        So sorry to learn you are experiencing an issue with your WOA download. For assistance with this issue please see the following:

        Topspin's Paul McCartney FAQ section may be found here:
        http://support.topspinmedia.com/categories/20022016-paul-mccartney-faqs

        Topspin's general download FAQ section may be found here:
        http://support.topspinmedia.com/categories/20023226-Download-FAQs

        If the solution to your problem is not found within Topspin's McCartney specific or general download FAQ sections, you may contact Topspin Customer Support for further assistance here:
        https://app.topspin.net/account/help_public

        I hope this information helps and all is resolved swiftly.

        Anita

          Thanks for your help. I have sent them an email. Fingers crossed!

            Stephen -- I had the exact same thing happen to me! Thanks for asking and to Triplets for the answer. I also had issues with FITD and Pure McCartney downloads. Neither finished and within a few minutes, the code was no longer valid. Not cool. Hopefully I can get some help!

              Stephen, did you ever get any help?  I had issues with several downloads and got exactly zero replies to my emails.  Not cool.