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Unable to get status of my order

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3 posts

Last post 20/09/2018

Posted by scoostraw

      Original post

      I ordered cassettes last week (Friday).  I have an order # but never received an email confirmation.

      I emailed customersupport@shop.universalmusic.com asking for the status of my order but never received a reply.  And there does not seem to be a phone # for any kind of customer service.

      Do any of you have any ideas?

        scoostraw wrote:

        I ordered cassettes last week (Friday).  I have an order # but never received an email confirmation.

        I emailed customersupport@shop.universalmusic.com asking for the status of my order but never received a reply.  And there does not seem to be a phone # for any kind of customer service.

        Do any of you have any ideas?

        Are you sure that is the company? Not uDiscoverMusic.com?

        https://store.udiscovermusic.com/help/

          Thank you.  I sent an inquiry to them as well.