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Wings over America vinyl download card issue?

 
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swannyofficial
Learn To Fly


Joined: 15 Jun 2017
Posts: 2

PostPosted: 06-15-2017 08:01 PM    Post subject: Wings over America vinyl download card issue? Reply with quote

Hi folks.

Not sure if I am posting in the correct section but wondering if someone from admin can help me.

I bought a new copy of Paul McCartney and the Wings vinyl ' Wings Over America'. It was the last copy in the shop and I got it on sale. However once I got it home and activated the mp3 download on the included card I noticed it was an mp3 card for the wrong album included. The card contained an mp3 copy of Band On The Run.

Can anyone direct me to who to speak to so I can indeed get an mp3 code for the correct album ' Wings Over America'. I have the receipt and willing to provide picture proof if necessary.

On a side note I had never listened to the album before and on vinyl it sounds fantastic.

Thanks for your help in advance.

Stephen
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Triplets Love Paul
Board Admin


Joined: 09 Aug 2006
Posts: 9962
Location: USA

PostPosted: 06-16-2017 12:33 AM    Post subject: Reply with quote

Hi Stephen,

Welcome to the Maccaboard! Very Happy

So sorry to learn you are experiencing an issue with your WOA download. Sad For assistance with this issue please see the following:

Topspin's Paul McCartney FAQ section may be found here:
http://support.topspinmedia.com/categories/20022016-paul-mccartney-faqs

Topspin's general download FAQ section may be found here:
http://support.topspinmedia.com/categories/20023226-Download-FAQs

If the solution to your problem is not found within Topspin's McCartney specific or general download FAQ sections, you may contact Topspin Customer Support for further assistance here:
https://app.topspin.net/account/help_public

I hope this information helps and all is resolved swiftly.

Anita
_________________

THANK YOU, (((((PAUL)))))!!! WE LOVE YOU!!! In love In love In love
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swannyofficial
Learn To Fly


Joined: 15 Jun 2017
Posts: 2

PostPosted: 06-16-2017 12:43 AM    Post subject: Reply with quote

Thanks for your help. I have sent them an email. Fingers crossed!
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opieandy
Learn To Fly


Joined: 06 Aug 2017
Posts: 1

PostPosted: 08-06-2017 05:14 PM    Post subject: Reply with quote

Stephen -- I had the exact same thing happen to me! Thanks for asking and to Triplets for the answer. I also had issues with FITD and Pure McCartney downloads. Neither finished and within a few minutes, the code was no longer valid. Not cool. Hopefully I can get some help!
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