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Maccaboard Problem

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13 posts

Last post 05/06/2015

      Original post

      I have a problem accessing Maccaboard from my desktop at home, get error message that I don't have security for this server. I can get to everything else on the website. I have no issues with getting to Maccaboard with my labtop or my desktop at work. Has anyone ever had this problem or know why it may be happening?

        yankeefan7:I have a problem accessing Maccaboard from my desktop at home, get error message that I don't have security for this server. I can get to everything else on the website. I have no issues with getting to Maccaboard with my labtop or my desktop at work. Has anyone ever had this problem or know why it may be happening?

        Hi,

        So sorry to learn that you are experiencing this issue and yes, others have experienced the same. :sad:

        In dealing with issues such as this our standard advice is to try alternate browsers, deleting cookies, clearing cache, history, etc.

        If unsure how to perform these tasks, you may find step-by-step directions for various browsers here:

        Mozilla Support:
        http://support.mozilla.org/en-US/home

        Internet Explorer Support:
        http://support.microsoft.com/ph/807

        Google Chrome Support:
        http://support.google.com/chrome/?hl=en

        I hope this information helps.

        Anita

          Triplets Love Paul:

          yankeefan7:I have a problem accessing Maccaboard from my desktop at home, get error message that I don't have security for this server. I can get to everything else on the website. I have no issues with getting to Maccaboard with my labtop or my desktop at work. Has anyone ever had this problem or know why it may be happening?

          Hi,

          So sorry to learn that you are experiencing this issue and yes, others have experienced the same. :sad:

          In dealing with issues such as this our standard advice is to try alternate browsers, deleting cookies, clearing cache, history, etc.

          If unsure how to perform these tasks, you may find step-by-step directions for various browsers here:

          Mozilla Support:
          http://support.mozilla.org/en-US/home

          Internet Explorer Support:
          http://support.microsoft.com/ph/807

          Google Chrome Support:
          http://support.google.com/chrome/?hl=en

          I hope this information helps.

          Anita

          Thanks, will do. I have Google Chrome and IE installed so will clear cache on both.

            Triplets Love Paul:

            yankeefan7:I have a problem accessing Maccaboard from my desktop at home, get error message that I don't have security for this server. I can get to everything else on the website. I have no issues with getting to Maccaboard with my labtop or my desktop at work. Has anyone ever had this problem or know why it may be happening?

            Hi,

            So sorry to learn that you are experiencing this issue and yes, others have experienced the same. :sad:

            In dealing with issues such as this our standard advice is to try alternate browsers, deleting cookies, clearing cache, history, etc.

            If unsure how to perform these tasks, you may find step-by-step directions for various browsers here:

            Mozilla Support:
            http://support.mozilla.org/en-US/home

            Internet Explorer Support:
            http://support.microsoft.com/ph/807

            Google Chrome Support:
            http://support.google.com/chrome/?hl=en

            I hope this information helps.

            Anita

            That did it, thanks again !!

              yankeefan7:That did it, thanks again !!

              Good news, you're welcome!!!

              Anita

                Having problems accessing maccaboard reliably in recent days. As others have reported, got the "Forbidden" message saying I didn't have permission to access on this server
                1. First problem was with my Windows PC using Firefox. I took the advice to clear cache, cookies, etc and all was well.
                2. Had problem accessing using Safari on iphone but problem disappeared as mysteriously as it had appeared.
                3. This evening I've been getting the message on my ipad using safari and wireless access to internet.

                I suspect there's a problem somewhere on the maccaboard side of things? Seems suspicious that I've had intermittent problems with various devices and different browsers. Please pass this along to the tech team and if there's any advice on how to solve the problem on the ipad please let me know. Thanks.

                  Hi Sophie,

                  Thanks so much for your report. Sorry to learn that you are experiencing these issues.

                  I am not much of a techie, but I do know that sometimes these issues are encountered due to maintenance, updates, minor changes made, etc. on either end. Our standard advice in dealing with these issues is indeed the advice provided above.

                  I will pass along this information and thanks again for your report.

                  Anita

                    sophie: This evening I've been getting the message on my ipad using safari and wireless access to internet.
                    if there's any advice on how to solve the problem on the ipad please let me know. Thanks.

                    Hi Sophie,

                    I came back to this thread to let you know that whilst at the cinema, attempting to have a look at the message board prior to the start of the film, I received the Forbidden message for the first time on my phone. Launched the browser, clicked settings, clicked clear all cookie data, found myself back in business as quickly as I had been out. Whilst previewing this post, I noticed that I had not posted the information I had Googled in response to your quoted request above - sorry about that! ops:

                    http://support.apple.com/en-us/HT201265

                    Clear information from your device

                    To clear your history and cookies from Safari in iOS 8, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.

                    To clear other stored information from Safari, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.

                    I hope this information resolves the issue on your iPad.

                    Anita

                      Hi, thanks for the info on ipad problem - i did as you suggested and it worked! Delighted to have access on all my devices again.

                        Good news, glad I could help!

                        Anita

                          I'm using the URL tabs to post links but it's not working

                            strother:I'm using the URL tabs to post links but it's not working

                            Hi,

                            I have just checked all of your posts. All links posted are working properly.

                            Anita

                              Triplets Love Paul:

                              strother:I'm using the URL tabs to post links but it's not working

                              Hi,

                              I have just checked all of your posts. All links posted are working properly.

                              Anita

                              ok I see. it doesn't turn blue until you put the cursor on it ops: