Home

Sign up

2134 views

4 posts

Last post 06/04/2013

      Original post

      I have signed up with all my email addresses and confirmed them, but I cannot get into the ticket purchase area - says my email is not registered....need help!!!

        And just how do you "sign up"??
        Does it mean message board...or newsletter??

          linballew:I have signed up with all my email addresses and confirmed them, but I cannot get into the ticket purchase area - says my email is not registered....need help!!!

          Hi linballew,

          For the purpose of clarity, Paul's upcoming tour dates and sales may be found here:

          http://www.paulmccartney.com/live/27468-out-there

          If you are unable to access the sales, the first thing to do would be to once again attempt to register your e-mail here:

          http://www.paulmccartney.com/component/signup/?view=signup

          If you continue to receive access denial, I suggest two contacts to seek assistance regarding your issue.

          The first, from which the newsletter (What's That You're Doing?) and pre-sale notifications are generated, Topspin.

          Topspin Customer Support may be found here:

          https://app.topspin.net/account/help_public

          The second, the main site webmaster. You may contact the main site webmaster here:

          webmaster@paulmccartney.com

          You have not indicated which sale you are attempting to access. Please note that the pre-sale for Tulsa and Washington is not available until Tuesday, 9th April at 9 AM local time.

          In addition, there is a deadline for new registrants to gain access to pre-sales. The registration deadline for Tulsa and Washington:

          Fans will need to be registered by 6am (EST) on Tuesday 9th April.

          http://www.paulmccartney.com/news-blogs/news/27489-paul-will-be-getting-out-there-in-washington

          If not Tulsa or Washington that you are interested in, perhaps you did not make a particular deadline to gain access? If you are certain that you have indeed met a particular deadline, please contact the sources listed above to seek a resolution to this issue.

          Hope this helps.

          Anita

            BertoneBeatle:And just how do you "sign up"??
            Does it mean message board...or newsletter??

            Hi BertoneBeatle,

            This message board and the main site are two separate registrations.

            If you were a member at the main site (basic or premium) and are currently receiving the monthly newsletter e-mails (What's That You're Doing?), you are successfully signed up at the main site. The e-mail address that you would use to sign in at the main site to access pre-sales is the e-mail address at which you are currently receiving the monthly newsletter. If you are not currently receiving notifications from the main site (newsletter, pre-sale notifications, etc.), you may sign up at the main site by clicking on the following link:

            http://www.paulmccartney.com/component/signup

            Sign up to receive information on news, releases, tour dates, pre-sales and much more...

            Hope this helps.

            Anita