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Problem with download Red Rose Speedway

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6 posts

Last post 22/12/2018

Posted by Nancy R

      Original post

      I bought the Red Rose Speedway deluxe boxed set 

      I tried to download the high resolution audio files, but unfortunately the memory device (USB Solid state hard drive) became detached before the end, as somebody knocked the laptop and the download was cancelled. I tried to download again, but was not allowed to. 

      I know you are only supposed to get one chance to download, but do you think that somebody from MPL would take pity on me and provide another code?

      I did fill in a support ticket a few days ago, but no reply yet. 

      Many thanks 

        Adrian Allan wrote:

        I bought the Red Rose Speedway deluxe boxed set 

        I tried to download the high resolution audio files, but unfortunately the memory device (USB Solid state hard drive) became detached before the end, as somebody knocked the laptop and the download was cancelled. I tried to download again, but was not allowed to. 

        I know you are only supposed to get one chance to download, but do you think that somebody from MPL would take pity on me and provide another code?

        I did fill in a support ticket a few days ago, but no reply yet. 

        Many thanks 

        Hi Adrian! Glad to see you joined here, albeit under these circumstances. I had trouble several years ago with one of the albums and was able to get a new code. Are all the original codes the same? What is your code for RRS? If mine is different, you can have mine. 

          thanks, Nancy

          pm. sent

            Adrian Allan wrote:

            thanks, Nancy

            pm. sent

            Didn’t get a PM here. You can also send it to me on FB messenger if you want. I sent you a friend request.

              The problem has now been solved

              After a few days, they have sent me a new code

              Thanks again to Nancy for the kind offer

              If this happens to anybody else, contact support and be patient!

                Adrian Allan wrote:

                The problem has now been solved

                After a few days, they have sent me a new code

                Thanks again to Nancy for the kind offer

                If this happens to anybody else, contact support and be patient!

                You’re welcome! Hope you finally got it downloaded.