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Problem with "Redeem" Button

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4 posts

Last post 30/11/2021

Posted by Johnny1090

      Original post

      Hi All!

      Trying to redeem a copy of Venus and Mars Delux Edition, and the "Redeem" button doesn't seem to be working.  Suggestions?

      Thanks!

        Hello, I had the same problem, I could not use the codes of the old boxes because www.paulmccartney.com/redeem did not work. Fortunately, the new boxes have customer service, but I had previously read that the downloadable content are managed by different sites. However, I did send an email to tickets@pushsupport.com, which I believe manages the vinyl section. The service was very friendly, they did not check me if I had really bought legally or if I had a box in my possession, I just explained that I had a collection and that my old boxes did not have access to downloadable content. Today I was happily able to download McCartney II again, I hope this information will help you. Sorry for the bad english.

          BetoVelazquez6287 wrote:

          Hello, I had the same problem, I could not use the codes of the old boxes because www.paulmccartney.com/redeem did not work. Fortunately, the new boxes have customer service, but I had previously read that the downloadable content are managed by different sites. However, I did send an email to tickets@pushsupport.com, which I believe manages the vinyl section. The service was very friendly, they did not check me if I had really bought legally or if I had a box in my possession, I just explained that I had a collection and that my old boxes did not have access to downloadable content. Today I was happily able to download McCartney II again, I hope this information will help you. Sorry for the bad english.

          Your English was fine! 👍

            Hi,I've just bought the double LP Wings at speed of sound and this item includes a download card to be able to download all the album files (MP3)=www.paulmccartney.com/redeem ..but I always get the web page that don't work (message depends on browser used) : about:blank#blocked or javascript:void(0);  No information on that or no possibility to contact anyone on the www.paulmccartney.com nor on the message board (many many peolples complain about that).  It's not the first time this situation occured to me (also with the Wings Over America  Boxset, very costly).How can I download the MP3 files that I had bought and pay for (included in the retail price ) for Speed of sound  and Wings Over America  Boxset ?

            Thanks