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Unacceptable Problems With Digital Downloads

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7 posts

Last post about 15 hours ago

Posted by Kestrel

      Original post
      Poll

      Have you ever had problems with using your download redemption codes?

      I purchased and had problems with Macca Digital Downloads
      I purchased but never had a problem with a Macca Digital Download
      15 votes cast
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      Hi there!

      We all love Paul. Enough to buy his music. The problem is we don't get it after paying. I'm pretty sure the man himself wuld say this just isn't right! :)

      Please fix the PaulMcCartney.com/redeem link. It's obviously plainly broken. This shouldn't be that hard to fix. I have a code for NEW after buying the vinyl and I can't get what I paid for which is an additional digital download. Many prior complaints in this forum.

      This really does need to get fixed and we'd be super appreciative if someone could give us an update on what is happening to resolve this.

      Thanks! :)

       

        Totally quote.I have purchased "Ram" and "McCartney" on vinyl and both download codes were expired ("invalid").I really wanted to have the tracks available on my mp3 player and certainly won't rip the vinyl after I spent money to have the digital files too. The label costumer service should intervene asap and provide new dl codes. 

          Nothing even happens for me when I hit the Redeem button.

            They're thinking about changing the name from Maccaboard to Unacceptable Problems.

              NO ONE BUY MCCARTNEY III UNTIL MACCA FIXES REDEEM CODE ISSUE!!!

                I always bought the sets when they came out and downloaded them right away without a problem. If you buy them at a later date, the codes don't work, which I know is ridiculous. Many many people have complained about this on here, to no avail. Nobody ever answers. ☹️

                  Nancy R wrote:

                  I always bought the sets when they came out and downloaded them right away without a problem. If you buy them at a later date, the codes don't work, which I know is ridiculous. Many many people have complained about this on here, to no avail. Nobody ever answers. ☹️

                  I think they should make it absolutely clear that these downloads are a limited special offer which can only be redeemed within a certain period of time following the albums original release. Buying new an old album is just asking for trouble as far as these downloads are concerned.