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Italian fans are very angry!

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Last post 18/12/2020

Posted by Kimsey

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      gianna wrote:

      bernie1cat wrote:
      JonathanM1989 wrote:
      kitty55d wrote:

      Even angrier now. In response to my request to the promoter for a refund to the manner in which I paid, since I can't use a voucher, I received the following response. May be the same message Jonathan mentioned.

      • I send this letter in the name and on behalf of Di and Gi srl, in person of legal

        representative pro tempore, Mr. Domenico D'Alessandro, to signify that the refund re-

        quest you have sent to info@dalessandroegalli.com will be processed within the

        terms and in the manner provided by current italian legislation, by issuing a voucher

        for the amount corresponding to the purchase orders you made for tickets of McCart-

        ney concert, to spend in the following 18 months from the issue, for any other event

        organized by Di and Gi srl in Italy.

        Italian Government has apporved for vouchers as extraordinary measures in

        support of sector operators, as the only form of ticket's refund purchased by users for

        all musical events which will no longer be possible carry out due to the restrictions

        imposed by the current health emergency.

        Paul McCartney concert scheduled in Naples for June 10 2020 and in Lucca

        for June 13 2020 is part of the list of events deleted due to the effects deriving from

        pandemic situation from Covid 19 and, therefore, from the decree - law May 16,

        2020 n. 33, from the Prime Ministerial Decree of May 17, 2020 and of art. 88, Decree

        - law March 17, 2020, n. 18, converted into law April 24, 2020 n. 27, most recently

        changed by decree-law May 19, 2020 n. 34, by virtue of which making available of

        the voucher fulfills organizer's refund obligations and it imposing itself on the

        buyer, not requiring his acceptance.

      • Therefore, you can consult the company website www.dalessandroegalli.com

        and to follow the instructions indicated therein to proceed with the request for the

        vouchers to which you are entitled for the tickets you have purchased.

        In the hope of having dispelled all your doubts, I extend cordial greetings.

      Yes, this is the letter I received. I've replied and asked for a response within 10 working days. I'll keep you updated.  

      Who did this letter come from? Please share that contact info so more of us can write and give them grief! Thanks!

      I think it's from the lawyer of the D'Alessandro & Galli, the italian promoter. Is it right, Kitty55d?

      adv. Giulia Menicucci

      Lung'Arno Mediceo, 40

      56127 PISA

      menicucci.giulia@gmail.com

       

       

      Yes, the email was from "giulia.menicucci@pecordineavvocatipisa.it" I had posted my complaint via the contact us at the D'Allesandro & Galli website.

      The PDF shows the letterhead of: 

      LAW FIRM

      LAWYER GIULIA MENICUCCI

      Lung'Arno Mediceo, 40 - 56127 Pisa

      Tel. 050 970434 - Fax 050 9711623

        kitty55d wrote:

        gianna wrote:

        I suggest to write to D'A & G to ask for the refund of the tickets, before asking for the voucher.

        diandgi@pec.dalessandroegalli.com

        It's better if you write by a certified e-mail.

        I'm not sure how to send a certified email. Do you think I can just reply to the email from the lawyer?

         

         

          I have a feeling that the money spent on these tickets will never be imbursed. We live in an immoral, very superficial and very manipulated world, in which the biggest villains can get away with anything. 

            Kimsey wrote:

            I have a feeling that the money spent on these tickets will never be imbursed. We live in an immoral, very superficial and very manipulated world, in which the biggest villains can get away with anything. 

            I mean it will never be reimbursed.

              kitty55d wrote:

              kitty55d wrote:
              gianna wrote:

              I suggest to write to D'A & G to ask for the refund of the tickets, before asking for the voucher.

              diandgi@pec.dalessandroegalli.com

              It's better if you write by a certified e-mail.

              I'm not sure how to send a certified email. Do you think I can just reply to the email from the lawyer?

               

               

              You can simply reply to the lawyer but, as i said, it's safer  by certified mail. 

              https://datatracker.ietf.org/meeting/83/materials/slides-83-appsawg-1

              The layer  Menicucci replied to you by her certified mail:

              giulia.menicucci@pecordineavvocatipisa.it"

               

              "PEC" (Posta Elettronica Certificata) means certified mail

                kitty55d wrote:

                kitty55d wrote:
                gianna wrote:

                I suggest to write to D'A & G to ask for the refund of the tickets, before asking for the voucher.

                diandgi@pec.dalessandroegalli.com

                It's better if you write by a certified e-mail.

                I'm not sure how to send a certified email. Do you think I can just reply to the email from the lawyer?

                 

                 

                I've just received an e-mail like yours from avv. Menicucci and i replied by certified e-mail .

                Below my answer to the lawyer:

                 

                Egregio avvocato, e per conoscenza TicketOne e D'Alessandro e Gallia seguito dell'anticipata cancellazione dell’evento  Paul McCartney a Lucca  Vi ho chiesto con mia del 03/06/2020 il rimborso del prezzo dei n. ….biglietti che a suo tempo mi avete venduto, pari a complessivi Euro …..Con Vostra del 04/06/2020 mi avete comunicato che, invece di rimborsare l’importo dovutomi, mi proponete  un voucher dell’importo facciale di Euro… da utilizzare entro  18 mesi per assistere ad altri eventi musicali, peraltro allo stato attuale neanche identificati con certezza.Quantunque facciate richiamo alle previsioni dell’art. 183 comma 11 D.L. 19.05.2020 n. 34, tuttora in attesa di conversione, con la presente comunico ai sensi e per gli effetti dell’art. 1197 c.c. che non consento che Vi liberiate dall’obbligazione promettendo prestazioni diverse da quelle dovute.Insisto quindi per il rimborso integrale dell’importo dovutomi ed ingiustamente trattenuto nonostante la mancata organizzazione dell’evento e, in difetto di Vostro adempimento, avverto che - trascorsi 15 giorni dalla data della presente lettera di messa in mora - agirò a tutela dei miei diritti nelle forme di legge, presso ogni competente sede, senza ulteriore preavviso e con aggravio di spese ed interessi.Distinti saluti,

                .....

                  Finally italian newspapers talk about  our vouchers 

                  https://www.adnkronos.com/intrattenimento/spettacolo/2020/06/04/norme-voucher-per-concerti-rimandati-annullati-vanno-riviste_EJQYUK53m4UYrpGWIRj8rJ.html

                   

                  https://www.repubblica.it/economia/2020/06/04/news/voucher_o_rimborso_la_battaglia_si_sposta_sui_concerti_ma_un_emendamento_fa_sperare_i_fan-258358101/

                    gianna wrote:

                    kitty55d wrote:
                    kitty55d wrote:
                    gianna wrote:

                    I suggest to write to D'A & G to ask for the refund of the tickets, before asking for the voucher.

                    diandgi@pec.dalessandroegalli.com

                    It's better if you write by a certified e-mail.

                    I'm not sure how to send a certified email. Do you think I can just reply to the email from the lawyer?

                     

                     

                    I've just received an e-mail like yours from avv. Menicucci and i replied by certified e-mail.

                    Below my answer to the lawyer:

                     

                    Dear lawyer, and for information TicketOne and D'Alessandro and Galli following the anticipated cancellation of the Paul McCartney event in Lucca I asked you with me on 03/06/2020 to reimburse the price of the n. .... tickets that at the time you sold me, equal to a total of Euros ... .. With your letter dated 04/06/2020 you informed me that, instead of repaying the amount due to me, you are offering me a voucher for the face amount of Euros ... to be used within 18 months to attend other musical events, which at present are not even identified with certainty.Although you refer to the provisions of art. 183 paragraph 11 DL 19.05.2020 n. 34, still awaiting conversion, with this press release pursuant to and for the purposes of art. 1197 of the Italian Civil Code that I do not allow you to release yourself from the obligation by promising services other than those due. I therefore insist on the full refund of the amount due and unjustly withheld despite the failure to organize the event and, in the absence of your fulfillment, I warn that - after 15 days from the date of this letter of formal notice - I will act to protect my rights in the forms of law, at each competent office, without further notice and with an increase in expenses and interest. With best regards,

                    .....

                    I did asked them both for a refund previously, before I got the email from the lawyer. I replied similar to what you have written.

                     

                      kitty55d wrote:

                      gianna wrote:
                      kitty55d wrote:
                      kitty55d wrote:
                      gianna wrote:

                      I suggest to write to D'A & G to ask for the refund of the tickets, before asking for the voucher.

                      diandgi@pec.dalessandroegalli.com

                      It's better if you write by a certified e-mail.

                      I'm not sure how to send a certified email. Do you think I can just reply to the email from the lawyer?

                       

                       

                      I've just received an e-mail like yours from avv. Menicucci and i replied by certified e-mail.

                      Below my answer to the lawyer:

                       

                      Dear lawyer, and for information TicketOne and D'Alessandro and Galli following the anticipated cancellation of the Paul McCartney event in Lucca I asked you with me on 03/06/2020 to reimburse the price of the n. .... tickets that at the time you sold me, equal to a total of Euros ... .. With your letter dated 04/06/2020 you informed me that, instead of repaying the amount due to me, you are offering me a voucher for the face amount of Euros ... to be used within 18 months to attend other musical events, which at present are not even identified with certainty.Although you refer to the provisions of art. 183 paragraph 11 DL 19.05.2020 n. 34, still awaiting conversion, with this press release pursuant to and for the purposes of art. 1197 of the Italian Civil Code that I do not allow you to release yourself from the obligation by promising services other than those due. I therefore insist on the full refund of the amount due and unjustly withheld despite the failure to organize the event and, in the absence of your fulfillment, I warn that - after 15 days from the date of this letter of formal notice - I will act to protect my rights in the forms of law, at each competent office, without further notice and with an increase in expenses and interest. With best regards,

                      .....

                      I did asked them both for a refund previously, before I got the email from the lawyer. I replied similar to what you have written.

                       

                      I sent a similar response. Let's wait to see their response.

                        Are people going to request the vouchers? Im not sure what to do. If we request the voucher does  that mean we agree to them... and if we dont does that mean we will just get nothing? 

                        At the moemnt I think I will just hold out and not request the vouchers and hope McCartneys people release a statement saying they will refund fans

                          What do you think about Paul's or MPL's silence about what is happening in Italy?

                            pcull05 wrote:

                            Are people going to request the vouchers? Im not sure what to do. If we request the voucher does  that mean we agree to them... and if we dont does that mean we will just get nothing? 

                            At the moemnt I think I will just hold out and not request the vouchers and hope McCartneys people release a statement saying they will refund fans

                            I think it's better to wait until june 15, 16

                              Other articles on an  italian magazine

                              https://www.longliverocknroll.it/concerti-codacons-si-ai-rimborsi-no-ai-voucher-azione-collettiva-contro-gli-organizzatori-di-eventi/

                               

                              https://www.longliverocknroll.it/voucher-un-nuovo-emendamento-permetterebbe-il-rimborso-solo-dopo-2-anni/

                                Hi! Can anyone, please, share, how exactly shall we send them the photos of our tickets to get this voucher? I'm thinking about getting it and then selling it  a bit cheaper to someone who might actually use it. I guess this is the only way to get some money back. 

                                I've tried to contact  ticketone help via email, but they never came back to me.

                                Was going to Naples from St Petersburg, Russia to see PM for the first time ever - haha! 

                                  gianna wrote:

                                  What do you think about Paul's or MPL's silence about what is happening in Italy?

                                  The contract is between the ticket purchaser and the person/company selling the ticket. It has nothing to do with Paul or his company so there's no need for him / them to get involved. Its a bit like buying a cinema ticket to see the new Beatles film only for the cinema to cancel the showing and offer a voucher for a future film instead. It's hardly the Beatles fault. 

                                    revol_mia wrote:

                                    Hi! Can anyone, please, share, how exactly shall we send them the photos of our tickets to get this voucher? I'm thinking about getting it and then selling it  a bit cheaper to someone who might actually use it. I guess this is the only way to get some money back. 

                                    I've tried to contact  ticketone help via email, but they never came back to me.

                                    Was going to Naples from St Petersburg, Russia to see PM for the first time ever - haha! 

                                    https://rimborsiticketoneweb1.urlweb.pro/s/?id=JTk3byU5MWglOUIlQUE=&a=JTk4aSU5OWolOUI=

                                    You have to fill it

                                     

                                     

                                      https://m.youtube.com/watch?feature=youtu.be&v=bPsYXPM0ChY

                                        This is the complaint of the FB group “ No ai vouchers, rimborso dei  biglietti dei concerti di Paul McCartney”

                                        NO TO VOUCHERS!

                                        We defend the indispensable right of families to reimburse the large sums spent to attend two irreplaceable historical events, which have been DEFINITIVELY CANCELED and not simply postponed.

                                        In this macroscopic case, the provision of replacement vouchers as the only obligatory form of reimbursement allows the two partners of D&G, Mimmo D'Alessandro and Adolfo Galli, to forfeit the multi-million dollar collection of TWO EVENTS THAT HAVE NEVER ORGANIZED, limiting themselves, in good in essence, to some announcements in the press conference and to the printing of posters, and which - by their own declaration - they intend to use TO FINANCE OTHER FUTURE EVENTS OF THEIR AGENCY.

                                        Which, actually consisting in the mere and simple point of reference of the REAL ORGANIZATIONAL MACHINE of some renowned artists, has a small number of employees.

                                        And with little consideration of the sacrifices that Italian families are facing today, these "promoters" - such because they are so recognized and benefited by law - declared to the press that they "DON'T REMEMBER EXACTLY WHAT COSTS HAVE BEEN INCURRED" for the ONLY ANNOUNCED EVENTS by Paul Mc Cartney, adding "TO HAVE MAYBE PAID 500,000 EURO IN TAXES ”And to have now intention to" finance FUTURE EVENTS "of their D&G agency.

                                        We cannot understand how there is no correlation between the disproportionate benefit - to define the situation with an elegant term - that rained in the coffers of the D&G agency and any reporting obligation towards thousands of people who, without this sudden disposition, they would have acquired the legitimate right to return.

                                        The enrichment WITHOUT CAUSE by Mimmo D'Alessandro and Adolfo Galli clashes with the difficulties of Italian entrepreneurs at the moment.

                                        It will not be money (formally) public, but it would be legitimate to expect an urgent response to our requests.

                                        We send a refund request today to avoid any possible lapse, and if we receive the unsolicited vouchers, we reply to the organizers that we do not allow them to consider themselves released from the return obligation.

                                        ( Translated by Google)

                                          Kestrel wrote:

                                          gianna wrote:

                                          What do you think about Paul's or MPL's silence about what is happening in Italy?

                                          The contract is between the ticket purchaser and the person/company selling the ticket. It has nothing to do with Paul or his company so there's no need for him / them to get involved. Its a bit like buying a cinema ticket to see the new Beatles film only for the cinema to cancel the showing and offer a voucher for a future film instead. It's hardly the Beatles fault. 

                                          I know perfectly well what is happening in Italy is absolutely not Paul's fault, but I wanted to know if, in your opinion, Paul should say what he thinks about it

                                            I've just reached the forum level ' It's a tug of war' and it fits well  in this moment! 

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