VIP Package Deliveries -- Summer Shows
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Has anyone/every one received their VIP packages from the summer shows? We had a Gold Hot Ticket package for Met Life and have yet to receive the goodies. I don't remember it taking this long in the past! What about others?
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Aipotu:
Has anyone/every one received their VIP packages from the summer shows? We had a Gold Hot Ticket package for Met Life and have yet to receive the goodies. I don't remember it taking this long in the past! What about others?
They were given out at the show.
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Merchandise packages for Gold Seats were mailed out. Try emailing slocustomerservice@slotix.com, tell them you never received your merchandise pack. Let us know what happens.
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DrivinFan:
Aipotu:
Has anyone/every one received their VIP packages from the summer shows? We had a Gold Hot Ticket package for Met Life and have yet to receive the goodies. I don't remember it taking this long in the past! What about others?
They were given out at the show.
That's only for soundcheck people. Gold is usually sent. Last time I did Gold, I had to contact SloTix because they weren't able to ship to my billing address. So agree with previous poster that the OP should contact them.
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macbrat:
Merchandise packages for Gold Seats were mailed out. Try emailing slocustomerservice@slotix.com, tell them you never received your merchandise pack. Let us know what happens.
Thank you!
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We got ours before the Grand Rapids show . We were shocked at that !
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Mine was mailed from Ticket Master a few days before the show in August.
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I've written customer service twice and no reply at all. Does any one have any additional suggestions?
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Aipotu:
I've written customer service twice and no reply at all. Does any one have any additional suggestions?
I received mine yesterday. I'll look on the box and see if there is a phone number or anything and let you know.
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Aipotu:
I've written customer service twice and no reply at all. Does any one have any additional suggestions?
Aipotu, sent you a PM.
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I also had gold tix and the merch was sent to my address. Here's the info that was on the Fedex label: From: Fulfillment Services International 2726 Raleigh Road Henderson, NC 27537 support@FulfillmentServicesInt.com 252-430-8006 Hope this helps!
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I have had problems with Slotix responding to emails and phone calls.