Digital Downloads--Is the Redeem Button Broken?

kidbazooka

REDEEM STILL DOWN!

I just purchased a new copy of the McCartney Wings Over America box set but I can't download the hi-res files. I've tried several browsers, and I never had an issue before (I have all the other McCartney deluxe edition boxes). I get to the page paulmccartney.com/redeem and see the REDEEM button, but when I click the button I just get a blank browser screen coming up, with no place to enter my redemption code. If I hover over the Redeem button I see the link "javascript:void(0);" . I've tried several browsers and even two different Mac computers. Is this going to be fixed anytime soon? Judging from the thread it has been down before, and has been down again for awhile.

Love In Song

I'm with the same problem. I recently bought the McCartney II deluxe boxset and I'm unable even to type the code because when I click redeem it only opens a blank page. I also tried it in oher browsers. Can anybody help us?

MarkLivesinLA

I can confirm this is still the case! I have a code for "NEW" and it's down.

Please resolve this. Exact same description. The redeem buttom just opens a blank page with javascript(0): error. No place to enter a code.

ncoben

Yes, this is still a problem. Tried on every browser.

T Rex glam

cds1689 wrote:

I recently purchased "Ram" Deluxe Edition and "Oceans Kingdom," both of which come with digital downloads. However, when I go to www.paulmccartney.com/redeem to claim the downloads, nothing happens when I click the "Redeem" button. I have tried this in different browsers (Chrome, IE, Firefox) but with the same result. How can I get my downloads? Thanks!

February 14, 2020: I am having the same problem....finally wanting to download (after shelling out for Deluxe versions) Venus and Mars, Speed of Sound and others. C'mon People please get the REDEEM section fixed (again).

harrymcq

I am having this same issue, tried multiple computers and browsers. Just bought a brand new RAM box set, shrink-wrapped and everything and wanted to get the download!

SusieA.H.M

Hi, I´m getting the same issue with the Wings over america deluxe edition download page; none of the links work properly:

http://store.paulmccartney.com/wingsoveramerica/

I also tried with the redeem option in serveral browsers, which does opens a page that loads nothing:

https://www.paulmccartney.com/redeem

Please HEEEEEELP!!!!

jl.vd.zwan_43631

I just buy the big box of Red Rose Speedway but i can not download the audio! I am very piss off!

When will they fix it?

riosboys_84521

REDEEM STILL DOWN! Unable download the hi-res files.

Received all (12) of the Paul McCartney Archive Collection for Christmas and birthday. 8-)

I go to the page "http://www.paulmccartney.com/redeem" and see the REDEEM button, but when I click the button I just get a blank browser screen coming up, with no place to enter my redemption code. If I hover over the Redeem button I see the link "javascript:void(0);" .

Just opened my first, a sealed Band On The Run (Deluxe Edition) so I tried "https://www.paulmccartney.com/redeem/bandontherun"and receiving "Sorry! That access code is not valid."

I've tried several browsers. Is this going to be fixed anytime soon? Judging from the thread it has been down before, and has been down again for awhile (20/05/19).

Help!
8-(

jl.vd.zwan_43631

I have problem with the Red Rose Speedway Hi-res. There is no Redeem button for Red Rose Speedway.
I contact Dropcards but they can not help me! Hello! We unfortunately did not produce these cards. You'll need to reach out to the label directly for assistance

Can somebody help me please!!

FredQuimby

Who needs to see this to fix the problem? Tried downloading my RAM files and this issue isn't fixed. Has this really been an issue for well over a year and no response from an admin or anyone?

Nancy R · GA Dome, Atlanta, GA May 1, 1993

You guys might as well bang your head on a brick wall. Nobody here is helping with this issue. 🤬

oobu24

Nancy R wrote:

You guys might as well bang your head on a brick wall. Nobody here is helping with this issue. 🤬

Or ANY issue.

whitesatin

I am trying to download the hi-res files from Wildlife and Red Rose Speedway which ends on a page with this error message:

Temporarily Down for Maintenance.

Our maintenance that has been delayed. Please check back.

I am 'checking back' since a couple of weeks now without any change.

Come on, guys, these archive editions are expensive and I expect that I get the downloads as well for my money... and it seems from this forum I am not the only one with such issues.

FIX IT!!!

THANKS

Nancy R · GA Dome, Atlanta, GA May 1, 1993

whitesatin wrote:

I am trying to download the hi-res files from Wildlife and Red Rose Speedway which ends on a page with this error message:

Temporarily Down for Maintenance.

Our maintenance that has been delayed. Please check back.

I am 'checking back' since a couple of weeks now without any change.

Come on, guys, these archive editions are expensive and I expect that I get the downloads as well for my money... and it seems from this forum I am not the only one with such issues.

FIX IT!!!

THANKS

Refer to our posts from Aug. 2nd (above)

bpc908

Is there an email we can write to? I've got a download code for Hope For the Future and can't redeem it because the redeem site doesn't work

Nancy R · GA Dome, Atlanta, GA May 1, 1993

bpc908 wrote:

Is there an email we can write to? I've got a download code for Hope For the Future and can't redeem it because the redeem site doesn't work

Here's the problem: The redeem site works, but only for the most recent release like Flaming Pie, which I just downloaded. For some stupid reason it doesn't work when you buy an older item and try to download it. Many people have written here about this, but nobody answers.

dingers

I've been trying to access the downloads link for a couple of months now, and it simply doesn't work. Have tried Safari, Firefox, Edge and Chrome - all the same result - nothing.

This is obviously a long term onging issue. Does anyone know if there's a solution?

Nancy R · GA Dome, Atlanta, GA May 1, 1993

dingers wrote:

I've been trying to access the downloads link for a couple of months now, and it simply doesn't work. Have tried Safari, Firefox, Edge and Chrome - all the same result - nothing.

This is obviously a long term onging issue. Does anyone know if there's a solution?

Read the other posts on this thread, starting with mine from 8/23/20.

patrice

I have been trying intermittedly for what feels like forever to be able to download the MP3 download for RRS double album and the high-rez remastered RRS and Wild Life and each time I haven't been able to get the downloads. It's been going on for well over a year and today upon trying yet again, I see that my code for the RRS double album says it will be expiring Dec 31, 2020 (that date is printed on the download card). Not expiring date is writen on the other card. Countdown is on but I don't know who to contact. I've looked all around the website but I don't see any contact info so I've come here and see that I'm not the only one.

The message I've been seeing for months and months has been:

"Temporarily Down for Maintenance. Our maintenance that has been delayed. Please check back."

That is the exact message. Hmm, "our maintenance that has been delayed" doesn't even make sense to me. I've been waiting/trying, waiting/trying, and waiting/trying and now I'm afraid that it's nearing expiry time and I'm concerned I'll never be able to get the MP3 for the double or hi-rez for Wings 1971-73.

Anyone have any success finding someone who can help us?