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    how to make contact - cannot log in

    MACCABOARD.PAULMcCARTNEY.COM
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    • oobu24
      oobu24 last edited by

      I couldn't sign in all day. Would not accept my password. GOT 3 NEW PASSWORDS. NONE WORKED. why? And who or how am I supposed to contact when I couldn't get in? 5 hours later I was able to sign in. What gives?

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      • Triplets Love Paul
        Triplets Love Paul last edited by

        oobu24:

        I couldn't sign in all day. Would not accept my password. GOT 3 NEW PASSWORDS. NONE WORKED. why? And who or how am I supposed to contact when I couldn't get in? 5 hours later I was able to sign in. What gives?

        Hi oobu24, Thank you for your message. Earlier this evening, I had another member report the same issue via private message through a third party. I have reported the issue to administration and will do so once again with your report. Obviously this issue is not specific to you, but whilst waiting to hear from administration, you may wish to try clearing cookies in an attempt to resolve this issue. When you experience technical issues with logging in at the message board, you may contact administration here: http://maccaboard.paulmccartney.com/phpBB2/viewtopic.php?p=327606#327606

        Fiona M:

        Contacting Us By Email: If you experience registration/technical or deactivation problems you can write to the following address: mccartneymail@yahoo.com Please Note: This email address is for registration/technical problems and deactivation problems only. Please do not send files or images as this may block your account enquiry from being viewed. Please remember to check any spam filters you have set up if you have not received expected email from the message board.

        Hope this helps. Anita

        THANK YOU, (((((PAUL)))))!!! WE LOVE YOU!!!

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        • oobu24
          oobu24 last edited by

          As you can see I finally did get to sign in under the 3rd password. I just couldn't log in yesterday.

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          • Nancy R
            Nancy R last edited by

            Can log in, just can't STAY logged in!

            Omni, Atlanta, GA May 18, 1976, Feb. 17, 1990

            GA Dome, Atlanta, GA May 1, 1993

            Philips Arena, Atlanta, GA May 12, 2002

            FedEx Forum, Memphis, TN May 26, 2013

            Philips Arena, Atlanta, GA Oct. 15, 2014

            Infinite Energy Center, Duluth, GA July 13, 2017

            Bon Secours Arena, Greenville, SC May 30, 2019

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            • Triplets Love Paul
              Triplets Love Paul last edited by

              Hi Nancy, So sorry to learn that you are continuing to experience issues since our exchange of private messages. Martin has sent a message to our technical team regarding this issue. In the meantime, please try clearing cookies. If no resolution is achieved, try using a different browser until the issue is addressed by the technical team. Anita

              THANK YOU, (((((PAUL)))))!!! WE LOVE YOU!!!

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              • oobu24
                oobu24 last edited by

                Nancy is still having this problem. Can someone please look into this? Here is her note to me... "Please send a PM to some Mod ("Are you a Mod or a Rocker? I'm a Mocker") and tell them I log in and seconds later I am logged out. Can't do a damn thing but read the posts! This is so freaking frustrating!" :

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                • Triplets Love Paul
                  Triplets Love Paul last edited by

                  oobu24:

                  Nancy is still having this problem. Can someone please look into this? Here is her note to me... "Please send a PM to some Mod ("Are you a Mod or a Rocker? I'm a Mocker") and tell them I log in and seconds later I am logged out. Can't do a damn thing but read the posts! This is so ****ing frustrating!" :

                  Hi oobu24, Thank you for relaying Nancy's message, I am so sorry to learn that she continues to experience this issue. I have informed administration of Nancy's issue as well as the others, including your experience. I can assure you that they are well aware of this situation. Martin has confirmed that he has indeed contacted the technical team. At present, we have no other members reporting this issue. I will once again report to administration that Nancy continues to experience this issue. In the meantime, the standard advice is to clear cookies, if no resolution, try using an alternate browser. Anita

                  THANK YOU, (((((PAUL)))))!!! WE LOVE YOU!!!

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                  • oobu24
                    oobu24 last edited by

                    ^^ I will let her know. You know...she is at a diff location than where she normally is...would that make a diff? It did not when I was elsewhere.

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                    • Triplets Love Paul
                      Triplets Love Paul last edited by

                      ^ No, that should not make a difference. Once again, this afternoon, I received confirmation from Liz that they are aware of Nancy's ongoing issue. Nancy, if you are reading this, have you tried logging in with not only an alternate browser, but a different computer? Anita

                      THANK YOU, (((((PAUL)))))!!! WE LOVE YOU!!!

                      1 Reply Last reply Reply Quote
                      • oobu24
                        oobu24 last edited by

                        She's not at home right now & is using her laptop. She had no problems with the Ethernet connection but going through their wifi is what is causing the problem. It is only with this site.

                        1 Reply Last reply Reply Quote
                        • Triplets Love Paul
                          Triplets Love Paul last edited by

                          Thanks again, I will forward this information. Anita

                          THANK YOU, (((((PAUL)))))!!! WE LOVE YOU!!!

                          1 Reply Last reply Reply Quote
                          • Nancy R
                            Nancy R last edited by

                            Bumps me off after 30 secs!

                            Omni, Atlanta, GA May 18, 1976, Feb. 17, 1990

                            GA Dome, Atlanta, GA May 1, 1993

                            Philips Arena, Atlanta, GA May 12, 2002

                            FedEx Forum, Memphis, TN May 26, 2013

                            Philips Arena, Atlanta, GA Oct. 15, 2014

                            Infinite Energy Center, Duluth, GA July 13, 2017

                            Bon Secours Arena, Greenville, SC May 30, 2019

                            1 Reply Last reply Reply Quote
                            • Nancy R
                              Nancy R last edited by

                              on google chrome now

                              Omni, Atlanta, GA May 18, 1976, Feb. 17, 1990

                              GA Dome, Atlanta, GA May 1, 1993

                              Philips Arena, Atlanta, GA May 12, 2002

                              FedEx Forum, Memphis, TN May 26, 2013

                              Philips Arena, Atlanta, GA Oct. 15, 2014

                              Infinite Energy Center, Duluth, GA July 13, 2017

                              Bon Secours Arena, Greenville, SC May 30, 2019

                              1 Reply Last reply Reply Quote
                              • Nancy R
                                Nancy R last edited by

                                now IE

                                Omni, Atlanta, GA May 18, 1976, Feb. 17, 1990

                                GA Dome, Atlanta, GA May 1, 1993

                                Philips Arena, Atlanta, GA May 12, 2002

                                FedEx Forum, Memphis, TN May 26, 2013

                                Philips Arena, Atlanta, GA Oct. 15, 2014

                                Infinite Energy Center, Duluth, GA July 13, 2017

                                Bon Secours Arena, Greenville, SC May 30, 2019

                                1 Reply Last reply Reply Quote
                                • Nancy R
                                  Nancy R last edited by

                                  logs me out!!

                                  Omni, Atlanta, GA May 18, 1976, Feb. 17, 1990

                                  GA Dome, Atlanta, GA May 1, 1993

                                  Philips Arena, Atlanta, GA May 12, 2002

                                  FedEx Forum, Memphis, TN May 26, 2013

                                  Philips Arena, Atlanta, GA Oct. 15, 2014

                                  Infinite Energy Center, Duluth, GA July 13, 2017

                                  Bon Secours Arena, Greenville, SC May 30, 2019

                                  1 Reply Last reply Reply Quote
                                  • Nancy R
                                    Nancy R last edited by

                                    Google C too!

                                    Omni, Atlanta, GA May 18, 1976, Feb. 17, 1990

                                    GA Dome, Atlanta, GA May 1, 1993

                                    Philips Arena, Atlanta, GA May 12, 2002

                                    FedEx Forum, Memphis, TN May 26, 2013

                                    Philips Arena, Atlanta, GA Oct. 15, 2014

                                    Infinite Energy Center, Duluth, GA July 13, 2017

                                    Bon Secours Arena, Greenville, SC May 30, 2019

                                    1 Reply Last reply Reply Quote
                                    • Triplets Love Paul
                                      Triplets Love Paul last edited by

                                      Hi Nancy, This morning, I have received confirmation from Martin indicating that he is aware of your ongoing issue and that he is gathering all information and once again sending it off to the technical team. In the meantime, just to confirm, the laptop that you are currently using to access the message board, is this the same laptop used when you last experienced issues here at the message board? I understand that you have attempted access with alternate browsers. Have you attempted access with an alternate device - desktop, laptop, tablet, etc.? Anita

                                      THANK YOU, (((((PAUL)))))!!! WE LOVE YOU!!!

                                      1 Reply Last reply Reply Quote
                                      • oobu24
                                        oobu24 last edited by

                                        She will be away for a few weeks so I am sure that she would like to get this cleared up. Here is another message from her. "the only way I ever stayed logged on (like normal) was first day I was here (Apr. 3rd) and was in Comfort Inn's business office & I plugged directly into their Ethernet cable. I am on wifi here in the room. They also have an Ethernet cable in the room but I don't seem to be able to connect with it. "

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                                        • Nancy R
                                          Nancy R last edited by

                                          Will try another computer in the bus. office.

                                          Omni, Atlanta, GA May 18, 1976, Feb. 17, 1990

                                          GA Dome, Atlanta, GA May 1, 1993

                                          Philips Arena, Atlanta, GA May 12, 2002

                                          FedEx Forum, Memphis, TN May 26, 2013

                                          Philips Arena, Atlanta, GA Oct. 15, 2014

                                          Infinite Energy Center, Duluth, GA July 13, 2017

                                          Bon Secours Arena, Greenville, SC May 30, 2019

                                          1 Reply Last reply Reply Quote
                                          • Mieke
                                            Mieke last edited by

                                            I couldn't log on to the board for three days. What was wrong?

                                            With Love From Me To You

                                            1 Reply Last reply Reply Quote
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