Paul's website regarding ticket presales is VERY misleading.
-
It seems like every time Paul tickets go on sale, it's as if everyone is in the dark.
The presale information needs to be a little more clear. Where on Pauls website did it say that the fanclub presale was for AMEX holders ONLY? I didn't see it anywhere. If this is the case, where it lists the date and time for the ore-sale, it needs to also include that you must have an AMEX card.
So disappointing.
-
AMEN! I am with you on this. I am completely disappointed that I couldn't get tickets on the PM.com presale because I don't have an Amex. Usually, there is the Amex presale and a drop-down listed for the PM.com presale where you can use any credit card you want to.
This is actually horrible. And now I have to wait to see IF there are tickets on Friday. PM.com SHOULD have said it was Amex only.
This is what it said:
PAULMcCARTNEY.COM PRESALE INFORMATION:
PaulMcCartney.com pre-sale tickets will be available from 10am (LOCAL) Tuesday 4th September. To purchase pre-sale tickets on Tuesday, click the link below and enter the following password:
PASSWORD: PAULFRESHENUP1
Get U.S. Presale Tickets by Clicking HERE...
And at the bottom of the page:
American Express
Card Members can purchase tickets before the general public beginning Tuesday, September 4 at 10am local time through Thursday, September 6 at 10pm local time.Completely unclear and misleading. Highly disappointed.
-
I wasn't even clear where to put the code I received in the email? When I tried to put it into the "Got Offer Code" on the TM site, I got a message saying it was an incorrect code.
-
What is the difference between the "Internet Presale" and the Tickets that go on sale to the General Public?
Do you need a pass code for the Internet Presale?
-
eames1969 wrote:
I wasn't even clear where to put the code I received in the email? When I tried to put it into the "Got Offer Code" on the TM site, I got a message saying it was an incorrect code.
Yeah, I saw that too. And I tried it, thinking that maybe the password would just go ahead and unlock everything. Nope. Absolutely ridiculous.
-
I have a feeling this is a mistake....
Either PM.com or Ticketmaster dropped the ball... I think there was SUPPOSED to be a separate fan allotment, IN ADDITION to the Amex sale. But somehow or other, the fan allotment didn't show up.
I'll bet you that we get a notice that the fan sale was postponed until tomorrow or another day this week, prior to the general public sale.
-
I thought it was confusing too. Ok there’s Amex presale, so I guess I’ll have to wait till Friday. What does Internet Presale even mean - is that for paulmccartney.com fans? It was much easier in the past when you logged into paulmccartney.com and used the passcode to order. Well, I just hope I end up with tickets sometime this week!
-
Who can we contact about this?
-
Now I see on TM's website:
Presale starts on Thu, Sep 6 @ 10:00 am EDT
1day22hours52minutes18seconds
What presale is that?!
-
There has to be some sort of error. I have an AMEX and this still doesn't work.
FIX THIS PAUL!
-
It's just unacceptable.
-
RADIANCE wrote:
It seems like every time Paul tickets go on sale, it's as if everyone is in the dark.
The presale information needs to be a little more clear. Where on Pauls website did it say that the fanclub presale was for AMEX holders ONLY? I didn't see it anywhere. If this is the case, where it lists the date and time for the ore-sale, it needs to also include that you must have an AMEX card.
So disappointing.
OK - I am really upset! I used the link in the email I got last week to try to buy tickets to see Paul in Moline, IL on June 11, 2019. I got in at 10 AM, entered the appropriate code, was able to pick tickets and actually got two tickets in section C, row 5!!! I was so excited - and so was my wife (who has never seen Paul live).
When I went to pay, it would not take my Visa card - it would only acept American Express. What???? This was a paulmccartney.com presale, not the American Express one. I even took a screenshot to prove that I had the tickets and was trying to pay for them. Needless to say, when time ran out, my heart sank.
Why did paulmccartney.com send me a special link and a special code if I couldn't buy tickets without an American Express card? Nowhere in the email does it say that is a requirement. I am sure I will not be able to get regular priced tickets so close in the public sale. I want to sit in row 5!!!!!! I have been a member on this website since it began, but I am fuming today and not happy with this at all.
-
Agree 100%. The email from the PM website made it sound like today's pre-sale was for people who received the email, not an Am Ex only offer. It said "the PAULMCCARTNEY.COM PRESALE" so what else were we supposed to think? Very frustrating.
-
eames1969 wrote:
I wasn't even clear where to put the code I received in the email? When I tried to put it into the "Got Offer Code" on the TM site, I got a message saying it was an incorrect code.
My code only worked on my phone - I also got a message saying the code was incorrect when using a PC.
-
This is unacceptable.
-
Fab4Clayton wrote:
This is unacceptable.
Agreed. I hate that I disappointed my wife - I told her I had row 5 tickets (I did) but couldn't pay for them with a Visa so I lost them.
-
i think it might be ticketmaster, the website was down a few days ago
-
The PM.com presale unlock is working now. Good luck to all.
And yes, this was a very unfortunate mess.
-
Someone just posted that pre-sale is working now, but I tried again and same problem. TM is not taking the Pre-Sale code given out in the email from PM.com
-
hey they fixed the problem, im going to Madison show
