Have just purchased the deluxe edition of Venus and Mars, and was looking forward to downloading the hi-def version, but that is where my problems begin.  Unlike previous albums i.e. Speed of Sound which were downloadd no problem this time nothing but difficulties, it keeps asking for the network used to create account when entered just keeps going to start page this is very annoying. I expected better.

Have tried all the things suggested on the Top Spin site but to no avail. have sent requests for help from Top

Spin but they haven't or will not reply, very disappointing.

I know you can only use the code so many times before you have request another one but if they will not answer my emails not much hope.

Hope you can help or shed some light on the problem.

Regards

John C