Bruce M. wrote:
Does anyone know how we can check the status of our PM.com store order? I ordered the Deluxe Colored Vinyl LP, and then created an account much later (so it's not in my "Orders" section of my account now--my order for Spotify green vinyl is though).
I have the order number but can't seem to find anywhere to check its status and see if it's shipped yet (and get a tracking number if it has)
It's hard to find -- looked 3 times before I found it. But if you hover over the Store tab, a drop-down menu with several choices appears. Click on Merchandise Store. Go to that page, scroll down to the bottom and look for "Contact Us" under "Customer Service." It's ridiculously hard to find. In any case... That page has a "Where is my order?" button that should let you check the status with the order number and zip or postal code. But when I did it, it didn't work!!!! Next to it there's a series of fields where you can put in your name, email, etc. and contact them, and that appeared to work. Good luck.
Thank you so much for the tip! I appreciate it. When I did the Order Status thing it also didn't work for me, which is a shame, but I did fill out the contact form and sent that off.
Cheers, my fellow Macca fan!