Pre-sale Thread for Brazil
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andy1977:
andy1977:
I have tried using safari, chrome and firefox and I can't buy tickets at all. I input the PAUL1ON1BRAZIL code and then i keep getting the following message in red letters: N?o h? tipos de entrega dispon?veis no momento. Can anyone help please?! I am british and so my personal details when they ask you to create an account, are obviously british address etc.
It shouldn't be an issue that you are a in Britain. We are checking with the promoter now about whether there are tickets left.
It mentions something about international delivery being a problem.
We understand there is the option to have email tickets - is that not an option being given to you?
No I didn't get that option. Just to clarify this was using my iPhone. Still no access at all on my laptop.
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andy1977:
Really frustrating all round to be honest...
It's a mess. The pre-sale worked for half an hour last night by mistake, and now several friends are telling me that they are getting all sort of problems.
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Hi all, We've spoken with the promoter about the issues you're experiencing. They can be reached here: +55 11 4003-5588 - Monday to Friday 11am to 5pm local time - Brazilian Customer Only +55 11 2106-9421 - Monday to Friday 11am to 5pm local time - International Customer sac@ticketsforfun.com.br Please contact them explaining the issue you are experiencing and, if possible, try to take a screengrab as that makes it easier for them to understand the problem. There are still tickets available though, so please keep trying!
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5th-beatle:
FC15:
Anyone having troubles receiving confirmation e mail ?
Apparently my g?rlfr?end was able to buy a t?cket and got a message sayi?ng they could not send the t?cket by email. D?d you get that message?
Yes, same message. But the E-ticket is available on 'Historico de Compras'
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FC15:
5th-beatle:
FC15:
Anyone having troubles receiving confirmation e mail ?
Apparently my g?rlfr?end was able to buy a t?cket and got a message sayi?ng they could not send the t?cket by email. D?d you get that message?
Yes, same message. But the E-ticket is available on 'Historico de Compras'
Yes, I checked a couple of minutes ago and found it. Thanks.
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Just tried again and now it's possible to buy tickets to the concert in Salvador without problems through the cell phone. I assume the same is valid for the 3 other cities. Due to the glitches on the website selling tickets, a lot of fans were unable to buy them earlier today. Because of that issue, there are still tickets available right now, 7 hours after the pre-sale officially began. First time something like this happened, so it's a unique opportunity for those still looking for tickets.
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5th-beatle:
5th-beatle:
5th-beatle:
I st?ll cannot buy t?cets to Salvador. It says that ?ts not poss?ble to complete the transact?on.
Does it give you a reason why you're unable to complete the transaction?
No and a lot of others are getti?ng that message.
We've been advised to ask you to clear your browser's cache and then try again
My girlfriend bought a ticket and got a confirmation screen with an order number, but also an error message saying they could not send the electronic ticket to her.
Did your girlfriend received the email? Because I didn't, tho I do have the e-ticket
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FC15:
Did your girlfriend received the email? Because I didn't, tho I do have the e-ticket
She sent a message to T4F complaining and they said that they would send an email with the ticket. I'm not worried, as I have got the e-ticket already, like you.
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5th-beatle:
FC15:
Did your girlfriend received the email? Because I didn't, tho I do have the e-ticket
She sent a message to T4F complaining and they said that they would send an email with the ticket. I'm not worried, as I have got the e-ticket already, like you.
Thank you, let's just relax and wait for the show then. Hopefully we'll hear some new songs !