Unable to get status of my order

[scoostraw]

I ordered cassettes last week (Friday).  I have an order # but never received an email confirmation.

I emailed customersupport@shop.universalmusic.com asking for the status of my order but never received a reply.  And there does not seem to be a phone # for any kind of customer service.

Do any of you have any ideas?

[Nancy R]

scoostraw wrote:

I ordered cassettes last week (Friday).  I have an order # but never received an email confirmation.

I emailed customersupport@shop.universalmusic.com asking for the status of my order but never received a reply.  And there does not seem to be a phone # for any kind of customer service.

Do any of you have any ideas?

Are you sure that is the company? Not uDiscoverMusic.com?

https://store.udiscovermusic.com/help/

[scoostraw]

Thank you.  I sent an inquiry to them as well.