Exact seat locations prior to purchase for McCartney concert
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I know it doesn't matter unless you are buying packages or floor seating but how do they expect fans to pay the prices asked and not know where they are sitting? If they are selling tickets an exact floor plan, rows and seat numbers, has to exist. Why not share so the buyer can determine if they want to pay the price for the seat that's available? 5th-beatle bought tickets in a section that has numbers and letters for rows, he had to buy tickets and not know where he is sitting. In Indy ticketmaster and the arena had an incorrect seating diagram up for McCartney's last concert the whole time. When I bought tickets for McCartney in Manchester you were told the row but you had to wait until you picked up your tickets at the arena before you knew where you were sitting. Why? A member of this board was sitting for that concert, facing the stage to the extreme right. He paid top price traveled to Manchester and had bad seats. When I have called the box office at different arena's to ask how the seat numbers and rows run number wise they don't have an answer. If the tickets are on sale there has to be an accurate seating chart. The best answers I have gotten regarding seating have been from board members here who have been to that particular arena before.
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The few times I went to a McCartney concert with a reserved seat (including the upcoming concert in Chile), I knew my row number/letter and my seat number, but I had no idea exactly I would be. Center? Right side? Left side? I found out when I got there on the day of the concert.
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In Europe and UK the VIP sales are exactly like this, you don't know until you show up to the concert...not a great way to do things at all
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There was confusion with last year's Memphis concert regarding how the floor seat numbering was laid out, with conflicting seating charts being issued. Otherwise, I have always known just where my seat will be.
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yes Veggie, in the US it almost always shows you your seat before you but it, elsewhere not always that lucky
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By the way, I was never allowed to actually choose my seat when I bought it online. I could only choose a sector, and then the website would automatically select the best available seat for me. Actually, I did a test a couple of years ago and selected a few seats just to see what would happen. The system chose one seat next to the other, which meant each seat would be getting further away from the center. After that row ended, the system chose the first seat in row behind, starting either from the far left or far right. That meant you would only get a seat in the center if you knew exactly how many seats were available in each row and happened to get a number that matched that specific area you were interested in.
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This is insane. You can't expect people to splurge all that without even knowing if they are sitting behind a pole or not. I had the same experience in Belgium, a rare seated gig in Europe, where the prehistoric system only let you buy 'a seat' according to price schemes through the general sale: it could have been anywhere, nosebleed or front row. I obviously wasn't having that for that money (150 bucks), and hold out until last minute to buy a ticket through a sudden different system when unsold decadent champagne package became available for general sale, and in which you could at least see exactly which ticket you were buying (row 5 centre in my case for that show). Anyway, Eventim is just as worthless as TicketBastard over here, but at least that company let you pick a seat through a dedicated system by simply clicking on the seat of preference (example here). What they are doing for South-America is unforgivable in 2014.
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veggieburgher:
There was confusion with last year's Memphis concert regarding how the floor seat numbering was laid out, with conflicting seating charts being issued.
I remember that. Ushers galore trying to figure out the seat numbers, they kept trying to move people around in my row before a supervisor figured out who was supposed to be seated where.
: In the US, you still can't always choose your exact seat - sometimes TicketMonster will only allow you to select a section or price range, and then you wait for the system to show you the seats and row. If you don't like what you see, you can toss it back and try again. But you definitely know what seats you are buying before you pay. -
I agree with you all. With these ticket prices, you'd think they'd get their act together and give a professional website showing exactly where the seats you're buying are.
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You're right! I've already bought my ticket for the concert in Chile, I know the row and the seat, but I have no idea where it is (left, centre,?? ), how many rows are in the area which is in front of me.. etc.. Tomorrow the general sales start so I will go to the ticket office to ask them to show me the venue map
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CNG:
You're right! I've already bought my ticket for the concert in Chile, I know the row and the seat, but I have no idea where it is (left, centre,?? ), how many rows are in the area which is in front of me.. etc.. Tomorrow the general sales start so I will go to the ticket office to ask them to show me the venue map
Would you please do me a favor and ask them to show you where exactly my seat is located?
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thenightfish:
veggieburgher:
There was confusion with last year's Memphis concert regarding how the floor seat numbering was laid out, with conflicting seating charts being issued.
I remember that. Ushers galore trying to figure out the seat numbers, they kept trying to move people around in my row before a supervisor figured out who was supposed to be seated where.
: In the US, you still can't always choose your exact seat - sometimes TicketMonster will only allow you to select a section or price range, and then you wait for the system to show you the seats and row. If you don't like what you see, you can toss it back and try again. But you definitely know what seats you are buying before you pay.You are right that you know what seat number and row you are buying . It probably doesn't matter unless you are buying floor seats. But the floor plan most of the time doesn't show how the seat numbers run, left to right, or right to left. If you are buying floor seats and you are sitting in the left or right section from the center section, is seat number 1 for example the seat next to the center floor section or is it the seat on the far outside. It matters especially the closer you are. The seat next to the center section is a great seat, the seat at the far outside is no where near the same. I think we should know so we have the option.
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forget 64:
I know it doesn't matter unless you are buying packages or floor seating but how do they expect fans to pay the prices asked and not know where they are sitting? If they are selling tickets an exact floor plan, rows and seat numbers, has to exist. Why not share so the buyer can determine if they want to pay the price for the seat that's available? 5th-beatle bought tickets in a section that has numbers and letters for rows, he had to buy tickets and not know where he is sitting. In Indy ticketmaster and the arena had an incorrect seating diagram up for McCartney's last concert the whole time. When I bought tickets for McCartney in Manchester you were told the row but you had to wait until you picked up your tickets at the arena before you knew where you were sitting. Why? A member of this board was sitting for that concert, facing the stage to the extreme right. He paid top price traveled to Manchester and had bad seats. When I have called the box office at different arena's to ask how the seat numbers and rows run number wise they don't have an answer. If the tickets are on sale there has to be an accurate seating chart. The best answers I have gotten regarding seating have been from board members here who have been to that particular arena before.
Hi Phil,... in regards to seat #'s if you have any VIP packs....it's up to the person selling the pckgs.. who designate where you're sitting... got this right from the source....
outside the states.. it appears to be the norm... when those tix are sold out exact -- seat numbers will be allocated... at times ... moving ticket holders closer to the front~ hugs~ -
forget 64:
But the floor plan most of the time doesn't show how the seat numbers run, left to right, or right to left. If you are buying floor seats and you are sitting in the left or right section from the center section, is seat number 1 for example the seat next to the center floor section or is it the seat on the far outside. It matters especially the closer you are. The seat next to the center section is a great seat, the seat at the far outside is no where near the same. I think we should know so we have the option.
I agree with you. It is often very difficult to find this out; some venues have the info, and some don't; it would be helpful if they all provided it.
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Earlier today I bought a ticket to Lima. Once again I know the row number and seat number, but not exactly where it is located. However, after I selected the sector and was assigned a seat, if I refused it and tried again there was a risk of that sector selling out in the meantime. In fact, my sector in Lima sold out in less than 5 minutes.
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General sale is available now for Santiago. I was looking at the available seats (now you can actually choose yours) and I reached the following conclusion, which also applies to Lima: The pre-sale seats (all sectors in the field) are not in the center area, they are located at the sides. Once the general sale is open, then the center seats are available. I guess they do that so that the less interesting seats (far left and far right) sell out during the pre-sale, and then the center seats will also sell out during the general sale. When you buy seats during the pre-sale, you can't choose exactly where you will be, so you have to accept whatever they give you. If you realized you were being assigned "side seats", you would not buy anything during the pre-sale: you would wait for the general sale, when you would actually be able to choose the exact seat you want at the center or at the sides, fully aware of your choices. This is what the general sale seating plan looks like right now:
When you click on each sector, you can choose exactly which seat you want, and you can see where it is. And here is the seating plan that was provided during the pre-sale: 
You were unable to choose a seat. Looking at that image it's not possible to see where the seat you bought actually is. -
That is annoying, sorry that happened to you. Did you access the presale thru Paul's website,here? His presales are all run by Crowdsurge so perhaps you can ask them why they were unable to get a better setting chart for buyers to use?
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They have to change their bloody web page to actually SHOW where the seats you're buying are.
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thenightfish:
That is annoying, sorry that happened to you. Did you access the presale thru Paul's website,here? His presales are all run by Crowdsurge so perhaps you can ask them why they were unable to get a better setting chart for buyers to use?
I would really like to hear their answer!
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forget 64:
thenightfish:
That is annoying, sorry that happened to you. Did you access the presale thru Paul's website,here? His presales are all run by Crowdsurge so perhaps you can ask them why they were unable to get a better setting chart for buyers to use?
I would really like to hear their answer!
CrowdSurge basically told me they can't do anything about. But I have good news: the general sale for the second concert in Santiago opened today through the local ticket seller (not CrowdSurge) and I was able to select the exact seat that I wanted: front row center of the Platinum sector, which means the 11th Row from the stage, and it cost half the price of the first 5 rows!
