10th June – Piazza Plebiscito, Naples, Italy - confirmed
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Hi there - Disappointed that the Europe Tour is cancelled but fully understand. My wife bought the 2 tickets for this concert as treat for my birthday - great I thought. I have emailed Ticketone.it (tickets bought during presale and paid all the costs) but so far no reply. We need refund can anyone help, please. Thank you.
Keep safe and well. All the best.
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Arun wrote:
Hi there - Disappointed that the Europe Tour is cancelled but fully understand. My wife bought the 2 tickets for this concert as treat for my birthday - great I thought. I have emailed Ticketone.it (tickets bought during presale and paid all the costs) but so far no reply. We need refund can anyone help, please. Thank you.
Keep safe and well. All the best.
According to the promoters D'Alessandro e Galli, the only way to get a refund will be through vouchers. Those will valid for one year and they can be used only to purchase other events. Unfortunately, I was able to find the information just in italian: https://www.dalessandroegalli.com/site/annullamentoerinvio
Looks like there will be no cash refund, that's very disapponting. Especially for people coming from abroad.
You can try and reach them at info@dalessandroegalli.com
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Devil wrote:
According to the promoters D'Alessandro e Galli, the only way to get a refund will be through vouchers. Those will valid for one year and they can be used only to purchase other events. Unfortunately, I was able to find the information just in italian: https://www.dalessandroegalli.com/site/annullamentoerinvio
Looks like there will be no cash refund, that's very disapponting. Especially for people coming from abroad.
You can try and reach them at info@dalessandroegalli.com
That's valid for concerts that were originally scheduled to happen until May 17. Paul's concerts were going to happen in June, so unless a new Decree is published with an extension of that date, legally the promoter cannot force us to accept vouchers.
Even if such a Decree is published, Paul's concerts were cancelled during the validity (and rules) of the current Decree, so it's possible to dispute the offer of vouchers.
TicketOne has not issued an official statement yet about Paul's concerts, so we'll have to wait and see. I guess they're waiting until May 18 before saying anything.
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5th-beatle wrote:
Devil wrote:
According to the promoters D'Alessandro e Galli, the only way to get a refund will be through vouchers. Those will valid for one year and they can be used only to purchase other events. Unfortunately, I was able to find the information just in italian: https://www.dalessandroegalli.com/site/annullamentoerinvio
Looks like there will be no cash refund, that's very disapponting. Especially for people coming from abroad.
You can try and reach them at info@dalessandroegalli.com
That's valid for concerts that were originally scheduled to happen until May 17. Paul's concerts were going to happen in June, so unless a new Decree is published with an extension of that date, legally the promoter cannot force us to accept vouchers.
Even if such a Decree is published, Paul's concerts were cancelled during the validity (and rules) of the current Decree, so it's possible to dispute the offer of vouchers.
TicketOne has not issued an official statement yet about Paul's concerts, so we'll have to wait and see. I guess they're waiting until May 18 before saying anything.
Hi Carlos. SAD NEWS !!! D'Alessandro&Galli, the italian promoters of the Freshenup tour, will give a voucher. We are hoping that the consumer associations could manage for the refund.
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Devil wrote:
Arun wrote:
Hi there - Disappointed that the Europe Tour is cancelled but fully understand. My wife bought the 2 tickets for this concert as treat for my birthday - great I thought. I have emailed Ticketone.it (tickets bought during presale and paid all the costs) but so far no reply. We need refund can anyone help, please. Thank you.
Keep safe and well. All the best.
According to the promoters D'Alessandro e Galli, the only way to get a refund will be through vouchers. Those will valid for one year and they can be used only to purchase other events. Unfortunately, I was able to find the information just in italian: https://www.dalessandroegalli.com/site/annullamentoerinvio
Looks like there will be no cash refund, that's very disapponting. Especially for people coming from abroad.
You can try and reach them at info@dalessandroegalli.com
E' vergognoso!!!
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ndanna wrote:
Devil wrote:
Arun wrote:
Hi there - Disappointed that the Europe Tour is cancelled but fully understand. My wife bought the 2 tickets for this concert as treat for my birthday - great I thought. I have emailed Ticketone.it (tickets bought during presale and paid all the costs) but so far no reply. We need refund can anyone help, please. Thank you.
Keep safe and well. All the best.
According to the promoters D'Alessandro e Galli, the only way to get a refund will be through vouchers. Those will valid for one year and they can be used only to purchase other events. Unfortunately, I was able to find the information just in italian: https://www.dalessandroegalli.com/site/annullamentoerinvio
Looks like there will be no cash refund, that's very disapponting. Especially for people coming from abroad.
You can try and reach them at info@dalessandroegalli.com
E' vergognoso!!!
I suggest that we so overwhelm them with angry responses that they have no choice but to refund. And I thought the politicians in US were corrupt? Sorry my Italian friends but, I can't even imagine how deep in the pockets of your politicians this unethical promoter must be to get away with this!
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Also, I think everyone should contact MPL Communications to let them know the situation. I did and suggested they could use Paul's immense influence to get this unscrupulous promoter to issue refunds.
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HURRAY!
Relaunch Decree With 159 votes in favor, 121 against and no abstention, the Senato, this morning, definitively approved bill no. 1874, of conversion into law. Now the DL will return to the Camera for the settlement in law!
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gianna wrote:
HURRAY!
Relaunch Decree With 159 votes in favor, 121 against and no abstention, the Senato, this morning, definitively approved bill no. 1874, of conversion into law. Now the DL will return to the Camera for the settlement in law!
This is great news
Thanks for the udate
Any idea when will we be refunded? I wonder..will we have to apply or will we just get it?
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pcull05 wrote:
gianna wrote:
HURRAY!
Relaunch Decree With 159 votes in favor, 121 against and no abstention, the Senato, this morning, definitively approved bill no. 1874, of conversion into law. Now the DL will return to the Camera for the settlement in law!
This is great news
Thanks for the udate
Any idea when will we be refunded? I wonder..will we have to apply or will we just get it?
.
After the settlement of the law, we have to wait for the publication in the Gazzetta Ufficiale and therefore we will know which way to request the monetary refund.