Italian fans are very angry!
-
It's a complete shame. Unacceptable.
I bought tickets for both shows for me and my family... more than 2.000 Euro.
I am not willing to pay this much for any other artist. Plus I seriously doubt Paul will ever play again in Italy.
I want my money back now. Paul should do something to put pressure on the promoters. He can't let fans down.
-
Mister Bellamy wrote:
It's a complete shame. Unacceptable.
I bought tickets for both shows for me and my family... more than 2.000 Euro.
I am not willing to pay this much for any other artist. Plus I seriously doubt Paul will ever play again in Italy.
I want my money back now. Paul should do something to put pressure on the promoters. He can't let fans down.
You're right. I'm hoping that Paul or someone of his staff reads this thread.
-
If anyone has connections with a newspaper, they should try to get this story printed. Preferably in London so maybe Paul's people will see it!
-
kitty55d wrote:
pcull05 wrote:
kitty55d wrote:
I used the "contact us" feature from their website, not exactly email but when I used this before they replied via email the next day. Now nothing.
Since I used Paypal, I also contacted them. I don't have a lot of hope but figure the more our position can be heard, the better.
any reply from PayPal, I also used PayPal so im hopeing they just refund us since its agaisnt eurpean law I think to keep our money ha
I received an automated response saying my message would be forwarded to Ticketone. I didn't send until pretty late last night so don't expect to get a real response from them until next week.
I got a reply from Paypal that my request was denied because I didn't file it within 180 days of original purchase. It was 181 days. If this Italian group wasn't so deceiving and had published the voucher garbage in a timely manner, I would have gotten a refund! I got a notification from Ticketmaster on May 8 regarding the Barcelona cancellation, and in fact another one today saying the credits have been processed! I've never been a fan of TM but they have climbed way above these Italian thieves.
-
Ticketmaster in France and Spain seem to be issuing real refunds without problems.
The promoter and the ticket seller in Italy are taking advantage of the Decree that allows refunds through vouchers. Have any other countries allowed that possibility?
-
If you want, you could fill in this module and send it to consultagiuridica@federconsumatori.it It's a consumer organization and they are doin their best to make changes to the government decree about vouchers.
____________, __/ ____/2020
Spett.le Federconsumatori Nazionale
Via Palestro n. 11
00185 – ROMA
consultagiuridica@federconsumatori.it
OGGETTO: annullamento concerto Paul McCartney
Il/la sottoscritto/a
Cognome_______________________ Nome: _______________________________
nato/a a __________________________________________ il _________________
Cod.Fisc. ____________________________________________________________
Residente in Via ___________________________________________ N°_____ Città ________________________ C.A.P ____________ Provincia ( _____ ) Telefono ___________________ E-mail:____________________________________
1
Evento
Data prevista
Luogo
Prezzo all’acquisto
2
3
4
5
6
Visto l’annullamento del concerto indicato in tabella, il sottoscritto fornisce la propria pre-adesione a Federconsumatori, dandogli mandato a intraprendere tutte le iniziative risarcitorie che intenderà promuovere.
Ove si dovesse procedere per le vie legali sarà richiesto esplicito mandato con comunicazione successivo.
in fede
______________________
-
Or, maybe it's better, you could download it from their website ( they are doin their best to make the government change the decree and make D'Alessandro&Galli ashamed of their decision to issue vouchers)
-
just a reminder regarding the petition.
-
kitty55d wrote:
kitty55d wrote:
pcull05 wrote:
kitty55d wrote:
I used the "contact us" feature from their website, not exactly email but when I used this before they replied via email the next day. Now nothing.
Since I used Paypal, I also contacted them. I don't have a lot of hope but figure the more our position can be heard, the better.
any reply from PayPal, I also used PayPal so im hopeing they just refund us since its agaisnt eurpean law I think to keep our money ha
I received an automated response saying my message would be forwarded to Ticketone. I didn't send until pretty late last night so don't expect to get a real response from them until next week.
I got a reply from Paypal that my request was denied because I didn't file it within 180 days of original purchase. It was 181 days. If this Italian group wasn't so deceiving and had published the voucher garbage in a timely manner, I would have gotten a refund! I got a notification from Ticketmaster on May 8 regarding the Barcelona cancellation, and in fact another one today saying the credits have been processed! I've never been a fan of TM but they have climbed way above these Italian thieves.
Yes, PayPal is useless if you have any issues - they always side with the merchenat bacaus that's how they make money. Also, Trenitalia is now pulling the same BS as the concert promoter by only offering vouchers for canceled trains! What a scam! If nothing else this whole mess has opened eyes to which corporations I will never deal with again.
-
Just received an e-mail from Ticketone.it with my voucher attached good through 30/11/2021! Useless piece of crap!
-
5th-beatle wrote:
Ticketmaster in France and Spain seem to be issuing real refunds without problems.
The promoter and the ticket seller in Italy are taking advantage of the Decree that allows refunds through vouchers. Have any other countries allowed that possibility?
Yes, Germany also passed a similar law. It only passed in May but concerns all tickets bought before March 8. If you don't use the voucher until the end of next year you can ask for your money back. But if the organizer has gone bankrupt you're out of luck. There doesn't seem to be much outrage about it so far, though, as far as I know.
I bought two tickets for the concert in Hannover but don't live there so a voucher for a local organizer is of no use to me - even if there actually were any events. It's unclear at the moment whether it'll be a voucher or money back so there's hope, yet.
-
bernie1cat wrote:
Just received an e-mail from Ticketone.it with my voucher attached good through 30/11/2021! Useless piece of crap!
Is it possible to get your money back if you don't use the voucher by that date? That's the case in Germany and probably how they got around EU law.
-
Denny Wingman wrote:
bernie1cat wrote:
Just received an e-mail from Ticketone.it with my voucher attached good through 30/11/2021! Useless piece of crap!
Is it possible to get your money back if you don't use the voucher by that date? That's the case in Germany and probably how they got around EU law.
Not at the moment. It is just a non-refundable voucher for now. But my guess is that we will end up there when the EU bodies formally take action against the Italy Government.
-
I've heard that Event Travel is refunding VIP tickets purchased through them (but may be keeping the service fee, I've heard both yes and no). Seems if they can refund the ticket price, Ticketone should be able to as well. I'm not believing all the blame on the promoter, I believe Ticketone is greedy as well.
On the other hand, Ticketmaster has refunded to my credit card the amount I paid for the Barcelona ticket, and I didn't have to do anything. Kudos to them.
-
gianna wrote:
The Italian government has until May 28 to intervene and take appropriate measures on the issue of vouchers or refunds.
Tomorrow is the deadline. Does it look like they're going to do something about it?
Does the government have the option of remaining silent and doing nothing or are they forced to saying something?
-
Dear Mr. McCartney,
I am sorry to bother you with an issue about which, I am sure, you are already very informed. However, and unfortunately, regarding the reimbursements of the two concerts of yours which were canceled in Italy, very unpleasant things have been happening in the last few days.
First, Mimmo D'Alessandro, in a public interview, accused those who asked for refund to be social haters. Then, he added that the canceled concert tickets were meant for wealthy people, that is, for people who actually do not need refunds. You may read the interview here: https://www.ilfattoquotidiano.it/2020/05/24/paul-mccartney-polemiche-dei-fan-per-i-voucher-rivogliamo-i-soldi-risponde-lorganizzatore-dalessandro-impensabile/5811964/.
You will understand, Mr. McCartney, that in addition to the damage, for those people who dreamt to hear you playing and singing, insult and derision are being added, and I believe you agree with me that your fans, Mr. McCartney, who have loved you deeply for decades, do not deserve all this. There are young, high school kids who put money aside to buy the tickets; and there are families of four, five people who are in fact at risk of losing over a thousand euros. If the concerts have been canceled, then D'Alessandro and Galli have no expenses to pay for those two events. Why then do they not refund tickets? Does it seem to you that this is a deeply unfair act?
I understand that, in your position, Mr. McCartney, it is not easy to choose which side to be on. However, if I can, I would ask you for a quick stance on this very sad story. And I would ask you, in case, not to forget what you represent, as a man and an artist, for millions of people in the world, of different generations.
I am one of them. I am a non-professional musician, actually a University professor, and I have been following you for over forty years. You and John have taught me beautiful things since my teenage years. I was supposed to go to your concert in Naples. I had - and still have - a ticket for the "Settore Tribuna Numerata". I would like to send you a photo of the ticket, but it seems not allowed in this message board.
Please let us know that you are on our side, and be it as an act of justice and affection.
Thanks for your time, and your reading.
I greet you with deep affection and esteem.
Mario Monteleone
-
mmonteleone_83291 wrote:
Dear Mr. McCartney,
I am sorry to bother you with an issue about which, I am sure, you are already very informed. However, and unfortunately, regarding the reimbursements of the two concerts of yours which were canceled in Italy, very unpleasant things have been happening in the last few days.
First, Mimmo D'Alessandro, in a public interview, accused those who asked for refund to be social haters. Then, he added that the canceled concert tickets were meant for wealthy people, that is, for people who actually do not need refunds. You may read the interview here: https://www.ilfattoquotidiano.it/2020/05/24/paul-mccartney-polemiche-dei-fan-per-i-voucher-rivogliamo-i-soldi-risponde-lorganizzatore-dalessandro-impensabile/5811964/.
You will understand, Mr. McCartney, that in addition to the damage, for those people who dreamt to hear you playing and singing, insult and derision are being added, and I believe you agree with me that your fans, Mr. McCartney, who have loved you deeply for decades, do not deserve all this. There are young, high school kids who put money aside to buy the tickets; and there are families of four, five people who are in fact at risk of losing over a thousand euros. If the concerts have been canceled, then D'Alessandro and Galli have no expenses to pay for those two events. Why then do they not refund tickets? Does it seem to you that this is a deeply unfair act?
I understand that, in your position, Mr. McCartney, it is not easy to choose which side to be on. However, if I can, I would ask you for a quick stance on this very sad story. And I would ask you, in case, not to forget what you represent, as a man and an artist, for millions of people in the world, of different generations.
I am one of them. I am a non-professional musician, actually a University professor, and I have been following you for over forty years. You and John have taught me beautiful things since my teenage years. I was supposed to go to your concert in Naples. I had - and still have - a ticket for the "Settore Tribuna Numerata". I would like to send you a photo of the ticket, but it seems not allowed in this message board.
Please let us know that you are on our side, and be it as an act of justice and affection.
Thanks for your time, and your reading.
I greet you with deep affection and esteem.
Mario Monteleone
What an arrogant bastard! Dante's 9th circle isn't good enough!
-
bernie1cat wrote:
mmonteleone_83291 wrote:
Dear Mr. McCartney,
I am sorry to bother you with an issue about which, I am sure, you are already very informed. However, and unfortunately, regarding the reimbursements of the two concerts of yours which were canceled in Italy, very unpleasant things have been happening in the last few days.
First, Mimmo D'Alessandro, in a public interview, accused those who asked for refund to be social haters. Then, he added that the canceled concert tickets were meant for wealthy people, that is, for people who actually do not need refunds. You may read the interview here: https://www.ilfattoquotidiano.it/2020/05/24/paul-mccartney-polemiche-dei-fan-per-i-voucher-rivogliamo-i-soldi-risponde-lorganizzatore-dalessandro-impensabile/5811964/.
You will understand, Mr. McCartney, that in addition to the damage, for those people who dreamt to hear you playing and singing, insult and derision are being added, and I believe you agree with me that your fans, Mr. McCartney, who have loved you deeply for decades, do not deserve all this. There are young, high school kids who put money aside to buy the tickets; and there are families of four, five people who are in fact at risk of losing over a thousand euros. If the concerts have been canceled, then D'Alessandro and Galli have no expenses to pay for those two events. Why then do they not refund tickets? Does it seem to you that this is a deeply unfair act?
I understand that, in your position, Mr. McCartney, it is not easy to choose which side to be on. However, if I can, I would ask you for a quick stance on this very sad story. And I would ask you, in case, not to forget what you represent, as a man and an artist, for millions of people in the world, of different generations.
I am one of them. I am a non-professional musician, actually a University professor, and I have been following you for over forty years. You and John have taught me beautiful things since my teenage years. I was supposed to go to your concert in Naples. I had - and still have - a ticket for the "Settore Tribuna Numerata". I would like to send you a photo of the ticket, but it seems not allowed in this message board.
Please let us know that you are on our side, and be it as an act of justice and affection.
Thanks for your time, and your reading.
I greet you with deep affection and esteem.
Mario Monteleone
What an arrogant bastard! Dante's 9th circle isn't good enough!
I'm confused. Who are you referring to? It sounds like Mario, but I hope not.
-
Nancy R wrote:
bernie1cat wrote:
mmonteleone_83291 wrote:
Dear Mr. McCartney,
I am sorry to bother you with an issue about which, I am sure, you are already very informed. However, and unfortunately, regarding the reimbursements of the two concerts of yours which were canceled in Italy, very unpleasant things have been happening in the last few days.
First, Mimmo D'Alessandro, in a public interview, accused those who asked for refund to be social haters. Then, he added that the canceled concert tickets were meant for wealthy people, that is, for people who actually do not need refunds. You may read the interview here: https://www.ilfattoquotidiano.it/2020/05/24/paul-mccartney-polemiche-dei-fan-per-i-voucher-rivogliamo-i-soldi-risponde-lorganizzatore-dalessandro-impensabile/5811964/.
You will understand, Mr. McCartney, that in addition to the damage, for those people who dreamt to hear you playing and singing, insult and derision are being added, and I believe you agree with me that your fans, Mr. McCartney, who have loved you deeply for decades, do not deserve all this. There are young, high school kids who put money aside to buy the tickets; and there are families of four, five people who are in fact at risk of losing over a thousand euros. If the concerts have been canceled, then D'Alessandro and Galli have no expenses to pay for those two events. Why then do they not refund tickets? Does it seem to you that this is a deeply unfair act?
I understand that, in your position, Mr. McCartney, it is not easy to choose which side to be on. However, if I can, I would ask you for a quick stance on this very sad story. And I would ask you, in case, not to forget what you represent, as a man and an artist, for millions of people in the world, of different generations.
I am one of them. I am a non-professional musician, actually a University professor, and I have been following you for over forty years. You and John have taught me beautiful things since my teenage years. I was supposed to go to your concert in Naples. I had - and still have - a ticket for the "Settore Tribuna Numerata". I would like to send you a photo of the ticket, but it seems not allowed in this message board.
Please let us know that you are on our side, and be it as an act of justice and affection.
Thanks for your time, and your reading.
I greet you with deep affection and esteem.
Mario Monteleone
What an arrogant bastard! Dante's 9th circle isn't good enough!
I'm confused. Who are you referring to? It sounds like Mario, but I hope not.
Sorry for the confusion, I was referring to the promoter. Thanks to Mario for sharing this with us and letting us know just how small and pitiful a person this Mimmo is!
-
Here's the Facebook link for the piece of human refuse Mimmo the Great Thief Promoter:
https://www.facebook.com/mimmo.dalessandro.52
https://www.facebook.com/dalessandroegalli
Let's let him have it although I doubt the jerk has a conscience!