hi everybody i'm italian, on 23th of april i've bought (and payed!!!) 2 tickets for london's Hyde park concert. and today i receive this email: Dear Customer, As no tickets have arrived from our supplier to meet your booking, we have contacted them and they have informed us that the tickets will not be sent to you because of a shortfall of tickets, we have no other option then to cancel your booking. We are no longer in business with the company that charged you, so please contact your card issuer/bank directly to receive your money back. We are very sorry for the late news regarding this. Regards Robert Mancer Customer Services i hope to get from you a prompt answer. this is unacceptable, i've booked the flight and the hotel to see this concert.