Hi, sorry to learn you are experiencing issues with your downloads.

Support for downloading "McCartney II" is managed by Topspin. Topspin's general download FAQ section may be found here:

http://support.topspinmedia.com/hc/en-us/categories/200211043-Downloading

If the solution to your problem is not found within Topspin's FAQ sections, you may contact Topspin Customer Support for further assistance here:

https://app.topspin.net/account/help_public

I hope this information helps! Good luck!

Liz