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    I can't redeem my download of high res audio from RAM

    MACCABOARD.PAULMcCARTNEY.COM
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    • Ro_McCartney
      Ro_McCartney last edited by

      I am trying to redeem the HIGH RESOLUTION AUDIO card that came with my RAM deluxe edition, and whenever I go to paulmccartney.com/redeem , it says: "This page does not exist. Click the link above to see something real." This is not the membership card. I was already a premium member. I'm talking about the Downloadable High Resolution Audio. Rodrigo

      Hollywood Bowl, Los Angeles 03/30/2010
      Estadio Monumental, Lima 05/09/2011
      Veterans Memorial Arena, Jacksonville 10/25/2014

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      • martinput
        martinput last edited by

        Hi Topspin, that sold these, have FAQs here: http://support.topspinmedia.com/forums http://support.topspinmedia.com/categories/20022016-paul-mccartney-faqs Ram in particular here: http://support.topspinmedia.com/forums/20722832-ram-faqs If you do not find the answer you need the open a query ticket for a personal reply: https://app.topspin.net/account/help_public Members say they are very helpful. Martin

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        • martinput
          martinput last edited by

          Ro_McCartney:

          I am trying to redeem the HIGH RESOLUTION AUDIO card that came with my RAM deluxe edition, and whenever I go to paulmccartney.com/redeem , it says: "This page does not exist. Click the link above to see something real." This is not the membership card. I was already a premium member. I'm talking about the Downloadable High Resolution Audio. Rodrigo

          I've manage to get advice on this now. The problem has been noted and they are working on getting the web-site links re-established. Please allow 48 - 72 hrs before trying again, when it should be resolved. Martin

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          • Ro_McCartney
            Ro_McCartney last edited by

            Thanks Martin

            Hollywood Bowl, Los Angeles 03/30/2010
            Estadio Monumental, Lima 05/09/2011
            Veterans Memorial Arena, Jacksonville 10/25/2014

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            • calicoskych2001
              calicoskych2001 last edited by

              Ro_McCartney:

              I am trying to redeem the HIGH RESOLUTION AUDIO card that came with my RAM deluxe edition, and whenever I go to paulmccartney.com/redeem , it says: "This page does not exist. Click the link above to see something real." This is not the membership card. I was already a premium member. I'm talking about the Downloadable High Resolution Audio. Rodrigo

              Hi Rodrigo We have now got the new address for the redemption page: http://www.paulmccartney.com/redeem It should be up and running.

              Every single second of our lives We can use to chase the clouds away

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              • Federico
                Federico last edited by

                Hello,

                I bought the RAM Deluxe edition, which I thought it was a work of art, but unfortunately I have not been able to download the Hi-Res version. The link didn't work, so I tried a couple more times. Now a message appears saying I have run out of downloads.

                I have contacted Topspin Media, but they haven't replied anything in two weeks.

                I am very upset about this, because it's an expensive product and the Hi-Res version is one of the main reasons for me to buy it.

                Can you help me, please?

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                • calicoskych2001
                  calicoskych2001 last edited by

                  Please contact webmaster@paulmccartney.com  They will be able to help you!

                  Every single second of our lives We can use to chase the clouds away

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