Event Travel VIP tickets posted 7-10 days before show?
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The customer service is not working very good in these ticket bussiness. I bought hotel/VIP tickets and got message that tickets will be posted 7-10 days before the show. Ok, what if post doesnt come in time or tickets get lost. .. There is no advice where i should contact in case like this. Also I got name of the hotel but not any details, check in time ect... Is anyone else wondering the same?
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Erkka86:
The customer service is not working very good in these ticket bussiness. I bought hotel/VIP tickets and got message that tickets will be posted 7-10 days before the show. Ok, what if post doesnt come in time or tickets get lost. .. There is no advice where i should contact in case like this. Also I got name of the hotel but not any details, check in time ect... Is anyone else wondering the same?
Hi, Looking at your posts, I am assuming you have purchased VIP tickets via Event Travel? If so, you may contact Event Travel Customer Support here:
Important information NB: Prices are per person. Final Information and tickets will be sent approx 7-10 days before the show. If you require any further info please call + 44 (0)8444 721 333 or please email Customer Support. Prices may be subject to change. customersupport@eventtravel.com
Event Travel OC Ground Floor Suite, The Paddocks, 347 Cherry Hinton Road Cambridge Telephone + 44 (0)8444 721 333 Fax + 44 (0)1223 506 558 customersupport@eventtravel.com http://www.eventtravel.com/ http://www.eventtravel.com/paul-mccartney-tickets-europe-2015 http://www.eventtravel.com/paul-mccartney-stockholm-9-july-2015 I hope this information helps in having your concerns addressed. Have a fabulous time at the concert!
AnitaTHANK YOU, (((((PAUL)))))!!! WE LOVE YOU!!!
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Erkka86:
I bought hotel/VIP tickets and got message that tickets will be posted 7-10 days before the show. Ok, what if post doesnt come in time or tickets get lost.
A few days ago I sent a message with that question to the company selling the VIP packages. They said your ticket can be sent to your hotel, if you give them the address.
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They charged me an extra 50 dollars for delivery to the US. I assumed that meant they're being overnighted.
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It's something I also worried about. I contacted Event Travel basically saying I'd be in Europe by the time the ticket was sent and if there was a way to get it sent earlier. Got a response a day later (over the weekend mind you). From what I've heard they're pretty accommodating. Hope this helps! And you might want to contact them yourself. "Good Afternoon, Thank you for your email. Unfortunately, we are unable to guarantee early shipping as often the tickets are not received into our office until about two weeks before the show and they then need to be allocated before we can send them out to you. However, we often send ticket packs to our clients who travel before the show (sometimes people follow the whole tour!) As long as we are aware that you are travelling we will be able to arrange to have your tickets delivered to your hotel or wherever you may be staying. The best thing to do would be to let us know once you have made your booking that you will be travelling from the date you leave your address in the US. We can then put a note in your booking so that we can contact you before shipping to find out the best address to send the tickets to. If you do have a proper itinerary of where you are staying then you can send this over and when the tickets are ready to send we will make sure they go to the right place - you will then be emailed to tell you when they have been despatched and to where."
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When you buy a VIP package in South America, you get the ticket and the merchandise at the venue on the day of the concert. I wonder why they insist on sending the ticket in advance for the EU/UK concerts? By the way, what is the procedure at the US and Japan tours?
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I did electronic tickets last year. The info about the sound check was emailed close to the show.
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5th-beatle:
When you buy a VIP package in South America, you get the ticket and the merchandise at the venue on the day of the concert. I wonder why they insist on sending the ticket in advance for the EU/UK concerts? By the way, what is the procedure at the US and Japan tours?
in the US, merchandise is distributed at the shows. tickets can be mailed or e-tickets, depending on the venue and ticketing company. i did do one soundcheck a few years ago that did make you pick up the tickets on the day of the show, but that was the exception. you still have to show your ID and have your name checked off on the list when you arrive for soundcheck, even if you already have your ticket.
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Erkka86:
The customer service is not working very good in these ticket bussiness. I bought hotel/VIP tickets and got message that tickets will be posted 7-10 days before the show. Ok, what if post doesnt come in time or tickets get lost. .. There is no advice where i should contact in case like this. Also I got name of the hotel but not any details, check in time ect... Is anyone else wondering the same?
Erika I wouldn't worry they usually give out your tickets when signing into pre- sound check...
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harleyblues:
Erkka86:
The customer service is not working very good in these ticket bussiness. I bought hotel/VIP tickets and got message that tickets will be posted 7-10 days before the show. Ok, what if post doesnt come in time or tickets get lost. .. There is no advice where i should contact in case like this. Also I got name of the hotel but not any details, check in time ect... Is anyone else wondering the same?
Erika I wouldn't worry they usually give out your tickets when signing into pre- sound check...
Harley, it might be a different company than the one you used in Japan or wherever you went last time? Event Travel have stated that they are going to send/mail out the tickets. There is nothing anywhere on the website about tickets being handed out at soundcheck.
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thenightfish:
harleyblues:
Erkka86:
The customer service is not working very good in these ticket bussiness. I bought hotel/VIP tickets and got message that tickets will be posted 7-10 days before the show. Ok, what if post doesnt come in time or tickets get lost. .. There is no advice where i should contact in case like this. Also I got name of the hotel but not any details, check in time ect... Is anyone else wondering the same?
Erika I wouldn't worry they usually give out your tickets when signing into pre- sound check...
Harley, it might be a different company than the one you used in Japan or wherever you went last time? Event Travel have stated that they are going to send/mail out the tickets. There is nothing anywhere on the website about tickets being handed out at soundcheck.
last time I was in Japan in 2013 we got tis at check in... Gig fix foe Europe I got at check in Gig fix for the US I've got at check in.... Always with the exception of one time... I've been to Many...
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harleyblues:
thenightfish:
harleyblues:
Erkka86:
The customer service is not working very good in these ticket bussiness. I bought hotel/VIP tickets and got message that tickets will be posted 7-10 days before the show. Ok, what if post doesnt come in time or tickets get lost. .. There is no advice where i should contact in case like this. Also I got name of the hotel but not any details, check in time ect... Is anyone else wondering the same?
Erika I wouldn't worry they usually give out your tickets when signing into pre- sound check...
Harley, it might be a different company than the one you used in Japan or wherever you went last time? Event Travel have stated that they are going to send/mail out the tickets. There is nothing anywhere on the website about tickets being handed out at soundcheck.
last time I was in Japan in 2013 we got tis at check in... Gig fix foe Europe I got at check in Gig fix for the US I've got at check in.... Always with the exception of one time... I've been to Many...
Only one of my US soundchecks had me pick up tickets at check-in. for the others in the US, I have always had my tickets beforehand. Which I prefer anyway.
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When is the deadline for paying for these packages please? I'm hoping there might be one or two people who change their mind that I might get lucky & snap up one..I thought you had to pay the full amount up front so didn't bother even looking...
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clayer_jackson:
When is the deadline for paying for these packages please? I'm hoping there might be one or two people who change their mind that I might get lucky & snap up one..I thought you had to pay the full amount up front so didn't bother even looking...
2 months before the actual date....
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harleyblues:
clayer_jackson:
When is the deadline for paying for these packages please? I'm hoping there might be one or two people who change their mind that I might get lucky & snap up one..I thought you had to pay the full amount up front so didn't bother even looking...
2 months before the actual date....
Thank you xx
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clayer_jackson:
harleyblues:
clayer_jackson:
When is the deadline for paying for these packages please? I'm hoping there might be one or two people who change their mind that I might get lucky & snap up one..I thought you had to pay the full amount up front so didn't bother even looking...
2 months before the actual date....
Thank you xx
Just looked through my confirmation email and it says 02/04/2015. This is for Liverpool Hot Sound package.
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crazy4beatles:
clayer_jackson:
harleyblues:
clayer_jackson:
When is the deadline for paying for these packages please? I'm hoping there might be one or two people who change their mind that I might get lucky & snap up one..I thought you had to pay the full amount up front so didn't bother even looking...
2 months before the actual date....
Thank you xx
Just looked through my confirmation email and it says 02/04/2015. This is for Liverpool Hot Sound package.
Thank you, Crazy4beatles..another 2 days to wait
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I know I gotta remember to pay for my my Oslo, n Stockholm tix
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I wish Event Travel would offer an Upgrade Package for those who have got a ticket already. That option was offered last year in South America and it worked very well.
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I received mine yesterday for the show at the O2.
