CROWDSURGE
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hi has anyone recieved there tickets from crowd surge? my tickets from ticketmaster have arrived but was wondering when tickets brought from crowd surge will turn up
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I think their policy is to send out the tickets 2 weeks before the gig
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Not yet
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lewie bristol:
hi has anyone recieved there tickets from crowd surge? my tickets from ticketmaster have arrived but was wondering when tickets brought from crowd surge will turn up
http://www.crowdsurge.com/index.php?menu=faq
Please note that generally all tickets are sent 2-4 weeks before the show. Once your ticket order has been dispatched you will receive an automated email notification*.
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Note also that for all concerts, whoever the ticket agent, that tickets are dispatched in batches over a period of time. One members delight at their reciept of tickets does not instantly mean yours are also in the mail. There is not any reason to panic when they don't arrive at the same moment as others here. Martin
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Let's do the maths: on the basis of CrowdSurge's web-site statement, despatch windows for the three UK gigs are: O2 Arena London 5th December = 7th November - 21st November. MEN Manchester 19th December = 28th November - 5th December. Liverpool Echo Arena 20th December = 29th November - 6th December. And look out for that despatch e-mail as UK tickets are being despatched recorded mail. Note the Royal Mail has a policy allowing the delivery of a recorded letter without signature - if the postman considers the premises "secure" i.e. clearly a single family dwelling they have the option to pop the letter through the letter box without signature. If the mail is going into what appears to be a multi-occupancy premises they would leave a failed delivery card advising collection at the local depot. Either which way be on the alert only after receipt of the despatched tickets e-mail. You can check the status of your tickets by logging into your account on Crowdsurge where details of your purchase remain in your account: http://api.crowdsurge.com/crowdstore/index.php?storeid=15&menu=account Martin
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This is why I prefer using Ticketmaster over Crowd Surge if I have a choice. Also Crowd Surge charges that foreign transaction fee.
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Ehm... I have to pick up my ticket at the box office. But again, that's in Stockholm.
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from the o2 arena thread...i've been in touch with crowdsurge over the past couple of days to get manchester tickets sent to my parents, and london ones to me. they've said that tickets for all shows are being prepared for despatch and they will email. i wouldn't worry about this. if they go missing by registered, as they did at my last o2 gig, they should arrange for more by collection at the venue. don't worry yet! apparently tickets for all uk shows are pretty much being sent out together.
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rrrich:
from the o2 arena thread...i've been in touch with crowdsurge over the past couple of days to get manchester tickets sent to my parents, and london ones to me. they've said that tickets for all shows are being prepared for despatch and they will email. i wouldn't worry about this. if they go missing by registered, as they did at my last o2 gig, they should arrange for more by collection at the venue. don't worry yet! apparently tickets for all uk shows are pretty much being sent out together.
I hope no one's tickets get lost! That would be a real ball ache!
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I got my tickets for Manchester today!
It was weird though, I got an email from CrownSurge yesterday saying "Your tickets have been sent today (Thursday 1st January)" which was a bit odd..but who cares, they're here now
Anyone else have any luck?
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If anyone has problems with their tickets I found crowdsurge customer service to be excellent. They answered in a quick and timely manner.
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Manchester tix just arrived.Just got to hide them from her indoors!
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They seem good my tickets came today
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Anyone in USA get their Manchester tickets?
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Paul's concert in Japan was great. I enjoyed it very much. But unfortunately ticket sales through the official site was worst. Many fans could not receive tickets until the day of the concert. Even if tickets were received, it was just before the concert . Crowdsurge is bullshit. Their work was too slow, and it was negligence and bad faith. When we made the inquiry to them, what they answered was just a lie. The official site should change to another company, such as ticketmaster.
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wonder2:
Paul's concert in Japan was great. I enjoyed it very much. But unfortunately ticket sales through the official site was worst. Many fans could not receive tickets until the day of the concert. Even if tickets were received, it was just before the concert . Crowdsurge is bulls**t. Their work was too slow, and it was negligence and bad faith. When we made the inquiry to them, what they answered was just a lie. The official site should change to another company, such as ticketmaster.
That has been my experience with Crowdsurge also, not to mention the foreign surcharge because they are based in the UK. I know longer even try to get tickets through Crowdsurge.