Rockshow DVD Audio Issues/Replacement Discs
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Hello, I don't even know where to begin with the audio issues that are present on my DVD copy of Rockshow, so I will just share what I've already posted on Amazon.com USA. My comments are in reference to the 2013 DVD, but apparently the Blu-Ray has the same issues. _____________________________________________________ I've been reading some of the reviews here regarding the audio issues with Rockshow, and I find myself scratching my head because I don't know whether my DVD is defective or if the audio issues were present in the source material that was used to create the DVD. While the audio is less than stellar, perhaps this is "as good as it gets" given the age of the concert and the source material used. I don't know, as this is the first time I am seeing Rockshow, I have nothing else to compare it to. I read in another forum that someone who saw Rockshow in the movie theater said the same audio issues that appear to be on the DVD were also present during the theater presentation. I know I could send my copy back and get a new one from Amazon, but until I have confirmation that there was indeed an issue with the way the DVD was manufactured, and a new copy will be better than the one I already have, a return seems pointless. In this case, It just seem hard to determine whether there was a manufacturing defect or if this is "as good as it's going to be"? If anyone hears back from Eagle Rock Entertainment that there was indeed a manufacturing defect and a replacement disc is being offered from Eagle Rock, please post here. --------------------------------------------- In the liner notes to the Rockshow DVD, it says something to the effect that the DVD was sourced from original audio and video masters. Since the 2013 DVD is a complete concert, the masters used to make the 2013 DVD may be completely different than the masters used to make the previously edited VHS/Laser Disc version of Rockshow or the Wings Over America CD. Honestly, I've never purchased a DVD with this type of audio issue before. I mean the audio fades or drops in and out throughout the entire show. The audio is never lost completely -- it just fades/drops in and out throughout the entire show. In that way, the DVD is consistent. It almost sounds like a cassette tape might end up sounding if it just sat on a shelf for 37 years, and then one day you decided to take it off the shelf and play it. Chances are the sound would have degraded somewhat in those 37 years. In my opinion, this is a mastering problem, not a pressing problem. A mastering problem suggests that the manufacturer sent the wrong version to be mass-produced for sale. Perhaps, the version that we have now that we consider "defective" is actually part of "the work in progress" where the video has been touched up or "remastered", but the audio has not been done yet. In essence what we may have is remastered video with original non-remastered audio. If that's the case, this might very well be the most interesting and collectible "defect" ever to hit store shelves. Hopefully, there is a finished version of Rockshow with both audio and video remastered, and Eagle Rock will notify us about a replacement. It they caught the problem midstream, perhaps only a portion of discs were affected. If they didn't catch it, then all the current discs on the market sound the same, and the problem won't be rectified until a new batch of discs are manufactured by Eagle Rock. I'm guessing at this, but it's the only thing that makes sense to me. ___________________________________ I contacted Amazon by phone on June 18, 2013, and asked them to check their stock of the Rockshow DVD for the audio defect. If they find the defect present in the remaining stock, the item will show that it is "under review" and become unavailable on Amazon. When new stock, hopefully corrected stock, becomes available the item will be available for purchase again. I was told that the process of checking stock takes up to a week. I will wait a while to see what happens before trying to get a replacement, as I would like to avoid getting multiple defective copies. I've also sent an e-mail to Eagle Rock about the problem. Address: Eagle House, 22 Armoury Way Wandsworth, London SW18 1EZ Tel: +44 (0)20 8870 5670 Fax: +44 (0)20 8874 2333 Email: mail@eagle-rock.com _____________________________________ If anyone here is experiencing audio issues, please post here. These defective discs need to be recalled, and replaced with corrected. non-defective discs. I hope someone is reading this and listening and deciding how to rectify this problem because there are a lot of complaints out there. http://www.amazon.com/Paul-McCartney-And-Wings-Rockshow/dp/B00CG0YMI8/ref=cm_cd_t_pb_t http://forums.stevehoffman.tv/threads/bass-drop-outs-on-dvd-and-bluray-of-wings-rockshow-what-to-do.321070/ Thank you!!
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There are three audio options on the disc. 1=stereo 2= 5.1 3=DTS I noticed same problem with 5.1 sound. Using audio 3, (DTS), there was no problem. I find this very odd, though i´m very satisfied to the DVD: Such a beautiful concert.
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The DVD copy I own fades in and out regardless of which audio choice I use, and this is the problem many others are experiencing as well. And, I'm just using the speakers on a flat screen. I don't have a home theater system, so there are no setup issues. Other DVD's I own sound wonderful, but not Rockshow. The audio fades in and out frequently throughout the entire show. I have never had another DVD with an issue like this before.
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sean70:
Hello, I don't even know where to begin with the audio issues that are present on my DVD copy of Rockshow, so I will just share what I've already posted on Amazon.com USA. My comments are in reference to the 2013 DVD, but apparently the Blu-Ray has the same issues. _____________________________________________________ I've been reading some of the reviews here regarding the audio issues with Rockshow, and I find myself scratching my head because I don't know whether my DVD is defective or if the audio issues were present in the source material that was used to create the DVD. While the audio is less than stellar, perhaps this is "as good as it gets" given the age of the concert and the source material used. I don't know, as this is the first time I am seeing Rockshow, I have nothing else to compare it to. I read in another forum that someone who saw Rockshow in the movie theater said the same audio issues that appear to be on the DVD were also present during the theater presentation. I know I could send my copy back and get a new one from Amazon, but until I have confirmation that there was indeed an issue with the way the DVD was manufactured, and a new copy will be better than the one I already have, a return seems pointless. In this case, It just seem hard to determine whether there was a manufacturing defect or if this is "as good as it's going to be"? If anyone hears back from Eagle Rock Entertainment that there was indeed a manufacturing defect and a replacement disc is being offered from Eagle Rock, please post here. --------------------------------------------- In the liner notes to the Rockshow DVD, it says something to the effect that the DVD was sourced from original audio and video masters. Since the 2013 DVD is a complete concert, the masters used to make the 2013 DVD may be completely different than the masters used to make the previously edited VHS/Laser Disc version of Rockshow or the Wings Over America CD. Honestly, I've never purchased a DVD with this type of audio issue before. I mean the audio fades or drops in and out throughout the entire show. The audio is never lost completely -- it just fades/drops in and out throughout the entire show. In that way, the DVD is consistent. It almost sounds like a cassette tape might end up sounding if it just sat on a shelf for 37 years, and then one day you decided to take it off the shelf and play it. Chances are the sound would have degraded somewhat in those 37 years. In my opinion, this is a mastering problem, not a pressing problem. A mastering problem suggests that the manufacturer sent the wrong version to be mass-produced for sale. Perhaps, the version that we have now that we consider "defective" is actually part of "the work in progress" where the video has been touched up or "remastered", but the audio has not been done yet. In essence what we may have is remastered video with original non-remastered audio. If that's the case, this might very well be the most interesting and collectible "defect" ever to hit store shelves. Hopefully, there is a finished version of Rockshow with both audio and video remastered, and Eagle Rock will notify us about a replacement. It they caught the problem midstream, perhaps only a portion of discs were affected. If they didn't catch it, then all the current discs on the market sound the same, and the problem won't be rectified until a new batch of discs are manufactured by Eagle Rock. I'm guessing at this, but it's the only thing that makes sense to me. ___________________________________ I contacted Amazon by phone on June 18, 2013, and asked them to check their stock of the Rockshow DVD for the audio defect. If they find the defect present in the remaining stock, the item will show that it is "under review" and become unavailable on Amazon. When new stock, hopefully corrected stock, becomes available the item will be available for purchase again. I was told that the process of checking stock takes up to a week. I will wait a while to see what happens before trying to get a replacement, as I would like to avoid getting multiple defective copies. I've also sent an e-mail to Eagle Rock about the problem. Address: Eagle House, 22 Armoury Way Wandsworth, London SW18 1EZ Tel: +44 (0)20 8870 5670 Fax: +44 (0)20 8874 2333 Email: mail@eagle-rock.com _____________________________________ If anyone here is experiencing audio issues, please post here. These defective discs need to be recalled, and replaced with corrected. non-defective discs. I hope someone is reading this and listening and deciding how to rectify this problem because there are a lot of complaints out there. http://www.amazon.com/Paul-McCartney-And-Wings-Rockshow/dp/B00CG0YMI8/ref=cm_cd_t_pb_t http://forums.stevehoffman.tv/threads/bass-drop-outs-on-dvd-and-bluray-of-wings-rockshow-what-to-do.321070/ Thank you!!
It's a 33 year old movie. Try listening to it in Stereo instead of Surround Sound. I bet it will sound better.
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It cut in and out at times in the theatre. There is only so much that can be done.
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Mine plays freaking awesomely!!!
sorry for your troubles with it though, that blows. 
goats. -
It says restored and remastered in 5:1 from the original 35 mm film. That doesn't mean it's going to sound like a studio recording of today. It's going to sound as good as possible, but still like the original film, with all its flaws from that time.
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I have a promo DVD, not the blu-ray. It looks and sounds phenomenal. So much so, that I'm keepingbthis freebie and not bothering with buying the blu-ray!
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Don't have mine yet, been out of town. Has anyone compared those songs that appaer on the live DVD in The McCartney Years to what's own here? On my copy of Macca Years Rock Show, all others sound superb.
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Just heard back from the Eagle Vision people via facebook concerning the Rockshow audio issue. Thank you for your message. It is our policy at Eagle Rock Entertainment that if you are not completely satisfied with your disc, we will replace it free of charge. Please send the disc only (no packaging) to the following address. Disc Return: Eagle House 22 Armoury Way London SW18 1EZ United Kingdom Please make sure you include your name and address on a note with your disc. We will refund your postage and packaging in form of a cheque which will be posted with your replacement disc. All the best The Eagle Rock Team
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from the looks of some of these comments,im getting hesitant on picking this one up probably wait awhile untill the hype goes down,but it wont be on sale by that times so wel see
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I got it in Blu-Ray from amazon.com and it is fabulous!! The picture and sound quality is superb! I love being able to hear Paul's bass so upfront!
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Amazon is no longer selling it.
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I got my bluray in the mail yesterday and I just have to say there are NO issues with ANYTHING! The picture is incredible, the sound blows away the Wings Over America CDs. There is no comparison to the CDs at all! The bass is tremendous, the drums are pounding, you can hear every instrument perfectly. There are no drop outs, nothing. The movie looks and sounds better than it ever has. You people are hallucinating and making s*^t up if you think this disc has audio problems! It's more likely your player or TV connections. Ever hear of an HDMI cable? Well done MPL!
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My Blu-Ray is just fine as well, no issues at all with picture or sound.
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I just watched the bluray completely today and it sounded absolutely great! No issues, that is not to say something isn't wrong with your copy but I personally had no issues.
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Mine should be fine since I don't own a blu ray player or a sound system.
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beatlesfanrandy:
I got my bluray in the mail yesterday and I just have to say there are NO issues with ANYTHING! The picture is incredible, the sound blows away the Wings Over America CDs. There is no comparison to the CDs at all! The bass is tremendous, the drums are pounding, you can hear every instrument perfectly. There are no drop outs, nothing. The movie looks and sounds better than it ever has. You people are hallucinating and making s*^t up if you think this disc has audio problems! It's more likely your player or TV connections. Ever hear of an HDMI cable? Well done MPL!
I dont know what your on about mate but seriously if you cant hear the defects on the disc your deaf. Your post is incredibly condescending to those which this problem matters to. The problem is everywhere . Even on songs like blackbird one minute you can hear him plucking the lower strings then nothing then its back then its gone again. The drop outs are everywhere . The problem is everywhere the sheer amount of people who have this issue tells me its everywhere but those who dont just dont have great hearing. It would be different if it was just one of two people but its many many. For your information I personally have nothing special just PS3 via HDMI into my TV. I hear the issue on the 5.1 mix and the stereo. In my opinion I think its an issue relating to the authoring of the master onto the discs. I hope its fixed soon as its very disconcerting .
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grorr76:
The problem is everywhere the sheer amount of people who have this issue tells me its everywhere but those who dont just dont have great hearing.
Now who's being condescending? I agree that Randy was wrong to say some of the things he did, but to suggest that those of us who have had no problems with the disc are basically deaf is rather harsh, don't you think?
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grorr76:
beatlesfanrandy:
I got my bluray in the mail yesterday and I just have to say there are NO issues with ANYTHING! The picture is incredible, the sound blows away the Wings Over America CDs. There is no comparison to the CDs at all! The bass is tremendous, the drums are pounding, you can hear every instrument perfectly. There are no drop outs, nothing. The movie looks and sounds better than it ever has. You people are hallucinating and making s*^t up if you think this disc has audio problems! It's more likely your player or TV connections. Ever hear of an HDMI cable? Well done MPL!
I dont know what your on about mate but seriously if you cant hear the defects on the disc your deaf. Your post is incredibly condescending to those which this problem matters to. The problem is everywhere . Even on songs like blackbird one minute you can hear him plucking the lower strings then nothing then its back then its gone again. The drop outs are everywhere . The problem is everywhere the sheer amount of people who have this issue tells me its everywhere but those who dont just dont have great hearing. It would be different if it was just one of two people but its many many. For your information I personally have nothing special just PS3 via HDMI into my TV. I hear the issue on the 5.1 mix and the stereo. In my opinion I think its an issue relating to the authoring of the master onto the discs. I hope its fixed soon as its very disconcerting .
I just went back and listened to Blackbird after you specified a certain song and once again found no issue with anything dropping in and out from the audio. I would also like to think that I have "good enough hearing" while trying to listen for a certain defect that does not arise that I know what I am talking about. I am not doubting there are issues with some of the discs, but that doesn't mean everyone who doesn't hear it must have bad hearing because it is also possible not every copy was affected.
